Chuck E. Cheese - Norwalk

Pizza, Italian, Casual

Chuck E. Cheese

Chuck E. Cheese
3.9 / 5 (1668 reviews)

Description

Visiting Chuck E. Cheese can be a hit-or-miss adventure. While some patrons rave about the clean facilities and improved pizza, others voice frustration over inadequate service and unclean tables. Slow customer service is cited frequently, with employees appearing overwhelmed, despite fewer guests present. However, the ambiance is enriched by a humorous and friendly Chuck E. Cheese character, delighting families. With useful tips to arrive early and score good deals online, this beloved family destination may still be worth a visit, but not without a note of caution regarding service and cleanliness.

Last update: 12.05.2026 from: Em

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★ 3.9 / 5 from 1668 reviews
vita29-1
27.10.2022

Chuck E. Cheese is a fantastic spot for children. The staff are very caring, and there are numerous games to keep them entertained. My son absolutely adores it!

sabin39
27.10.2022

At Chuck E. Cheese, the staff may be underpaid, but my server, Charles, was outstanding. The menu has been thoughtfully improved, especially the pizza, which is now much better. The games were all well-maintained, making for a really enjoyable experience.

canberk81
25.03.2023

Terrible service—the staff member took forever to approach the front and only spoke to an employee instead of helping us. The pizza took a long time to arrive, and when it finally did, it was burnt, hard, and had only 8 slices instead of the advertised 12. All the other trays were black plastic, and ours looked like a cake pan lid or something. Every table was dirty, even though the place was empty. This was probably the worst Chuck E. Cheese I've ever been to.

em-crisostomo
12.05.2026

Horrible service the lady took forever to come to the front and only to talk to the employee instead of assist us. The pizza took a while and when it finally came out it was burnt and hard and only 8 slices instead of the advertised 12. All the other trays were black and plastic and our looked like a lid for a cakepan or something. All the tables were dirty even though there was nobody here. Probably the worst one I’ve been to.

marie-roldan
12.05.2026

I come here because my daughter loves chuck e cheese. But Thanks Derick for ruining my visit. You have to make sure to buy a white plate if you want salad. I purchased the white plate but wanted to use the regular plates don't know what the big deal is. But thanks to Derick i can finally say that i doubt i will ever come back to this place. We already spend so much money here for something so petty. Besides all that Most of the coin games didn't work and their games need some updating.

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