Wendell's - Norton
Wendell's
Description
Wendell’s restaurant elicits mixed reactions, blending praise for its delicious wings with criticism of its service and high prices. While many patrons rave about the crispy wings and flavorful sauces, others find the offerings overpriced and the portions lacking. Service issues are notable, with complaints of rudeness and sluggishness overshadowing the dining experience. Despite this, loyal customers appreciate the dedication to cooking from scratch and the nostalgic dining atmosphere. Overall, Wendell’s remains a controversial destination—worth a visit for wing lovers, but potentially disappointing for those seeking an efficient and welcoming dining environment.
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The bartenders were phenomenal so professional and polite and the food is great as always. The bar manager leaves something to be desired. She was so unprofessional, She was smoking her vape pen behind the bar and had an attitude when I mentioned to herthat that wasn't allowed in mass. I am a smoker and it is an inconvenience to have to go outside to smoke but she made such asnotty look at me when I mentioned that to her as if to say that she can do what she wants and is above the law. I will not becoming back here. I am sharing this on line for people to share. Entitled people are beyond my concept.
This place was awful. They seated and it took them 40 minutes to offer us a drink a party of 7. Once we had the drinks it took another 20 for them to offer us food. Took 40 minutes to get the food out to us. The fish fry was great, the wings were awful.For a place that says they are king of wings we are talking tiny wings burnt to a crisp dry with little sauce on them. The pricefor what we got were astronomical. We had to ask for blue cheese and reach on the side never offered it and it cost $3 to have asmall container of blue cheese dressing added which is needed to help the dry meat go down. Once we were all done ready to paythe bill they stated cash only. We had to go to the ATM and pull out cash. No place does it say cash only. When I asked theysaid it's in the menu. Why not have this small detail posted on the door before seating is done? So for wings I believe it was$12 for what they called a lb which was like 8 wings, the bluecheese on the side (which most places offer for free) $3, coffee$3.99. To eat 8 wings and have a coffee cost over $20 out the door after taxes and tip. I would not recommend this place toanyone ????. Very disappointing. It seems like a place that was good Once and they just stopped caring about the quality oftheir food. Very sad!!!
Where does one even begin? From overpriced generic wings to poor policies such as not answering their phones after 6:45pm and locking their doors after 7:30pm being cash only This establishments customer service or lack thereof is a joke along with theirhours. They need to correct their hours closing time from 8pm to 6pm which is the real hour they stop tending to customers. Italso stinks inside the restaurant but it looks more like a bikers club lounge. If you want delicious wings go to PizzeriaCanova.
The wings were so small with barely any meat on them. They quoted 25 minutes for just an order of wings and it still wasn?t ready at 35 mins. The blue cheese dressing was a totally off color and tasted off as well. I was expecting the best wings everand they were pretty awful. Also we only got 9 measly wings for 16.75.
When people come to your establishment, they should be greeted with happy faces. People are out to have a good time. The waitress seemed to be too busy even though it wasn 't busy. maybe just a bad day We asked for separate checks, she said youcan 't do that in the dining room! Everyone ordered sandwiches or chicken wings. She brought the sandwiches out in about 15minutes or so, then 20 minutes later after everyone was done with their sandwiches they brought out the chicken wings. Thewaitress was standing at the head of the table pass out the chicken wing from one person to another. The wings were good butyou only get one choice mild, hot or hotter. Never the less we will not be returning.
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