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Primo restaurant offers a mixed dining experience that typically falls short of expectations. While some patrons rave about the quality of the food and excellent customer service, others recount disappointments, including cold meals, unhelpful staff, and questionable food safety. Despite high hopes for budget-friendly meals and attractive specials, several reviews highlight unappetizing flavors, limited vegetable options, and a lack of responsiveness from management. However, positive feedback occasionally emerges, praising delicious steaks, pasta dishes, and warm hospitality, particularly during upbeat occasions. Overall, guests often find themselves torn between the allure of tasty offerings and frustrating service experiences.

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