Flame Pizza - Northumberland
Flame Pizza
Description
Flame Pizza Express has recently drawn mixed reactions from diners in Newbiggin-by-the-Sea. While some patrons rave about its mouth-watering pizzas, fresh ingredients, and timely delivery, others express frustration over deteriorating food quality and poor customer service. Complaints include greasy kebabs, unappetizing reheated chips, and hygiene concerns. Additionally, issues with payment methods have left customers feeling wary. Despite these negative experiences, the standout pizzas and commendable customer care from some staff members provide a glimmer of hope for improvement. Diners are advised to approach with caution, as experiences can vary significantly.
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Feedback
Turned up after 11pm and a delivery driver had his small child sat in the shop. They tried to force us to order what they wanted to cook as they were closing and tried to say this was the last place that we would be able to get food. I pointed out that we could order from loads of other places to be delivered at home and only then did they take our order... it felt like they were trying to exploit holiday makers (which we aren't) and the whole experience was grim. Order elsewhere.
We almost always get our takeaways from here. Great service, great food and loads of choice keep us coming back for more !
I ordered wrap with garlic twice now and got chilli instead. The wraps are really nice but I wasn't expecting you to get it wrong again no chilli i wanted garlic sauce
Menu PDF
More information
QR-Code for the menu
