Flame - Northumberland

Have been going to this place for years and during lockdown the takeaways we had received got worse but I gave it the benefit of a doubt, couple weeks ago I ordered online the money was taken out of my bank, but I had no order confirmation so I rang to make sure that the food order come through and they said it didn’t and refused to give us our food or refund because I had “no proof of order” so after 40 minutes of trying to explain on the phone, I walk down there as a 15-year-old girl on my own in the dark , I showed proof of my bank showed proof of my order and they still refused bearing in mind this was tea for my Nana and grandads I look after them)but I still went back because it was the only place in reach last night i ordered meal deal one for me and my friends which was a 10 inch pizza, chips, salad, kebab ,chilli sauce ,garlic sauce and two cans of pop around the kebab was so greasy I actually vomited the chips were reheated , soggy and dirty with hairs grey or blonde on them. The pizza was rock solid and in the salad with so dry will not be ordering from here again.The smell was unbearable and I’m not trying to be rude I have had some lovely takeaways from here but after last night I am speechless.

I was working in the lab late one night when my eyes beheld an eerie sight. For my monster from his slab began to rise, and suddenly to my surprise. He did the mash, he did the monster mash. The monster mash, it was a graveyard smash. I enjoyed my kebab

Great kebabs and and pizza. Brilliant value for money as well. The servings are also huge. Would recommend

Avoid avoid avoid !! Pizzas were average at best but the service was awful. Completely disorganised and very very rude !

Do not use this pizza shop. Been using this shop on a weekly basis for years however recently the portion sizes have gone ridiculously small for how much they charge. I complained and got a mouthful of abuse of a male member of staff. He told me not to come back in an aggressive and rude manor. Not how you expect to be spoken to after spending 30 pound on a takeaway every week. Needless we won't be back!