Reviews

Overall Total Score
4.5 out of 5
Outstanding | 1254 reviews

What User doesn't like about Papillon International Bakery:
My wife and I went to order Ponciks, and had to wait 10 minutes for them to be prepared fresh as they promised. When we finally tried them, we found that the dough was hard and difficult to cut with a knife, and the cream filling was solid instead of creamy. It appeared that the Ponciks were not made fresh as advertised, and had likely been reheated to give the illusion of being warm and fresh. Overall, we were very... View all feedback. What User likes about Papillon International Bakery:
If you like Nutella, you will like Papillon Bakery, but if you love Nutella Papillon needs to be on your speed dial because you will need to call in advance to get your next fix.Where else can you order a Nutella Boat??? That’s right it’s a bread basket for Nutella.If you like a good beignet, then take it to the next level with Ponchik. The Nutella Ponchick are very addictive, they are best enjoyed while they are sti... View all feedback.

Reviews from various websites

Restaurantji
3.8 ★ from 235 reviews

1. Time and cashier recommended various items, EVERYTHING is so well made fresh. I'll come back soon.

My wife and I went to order Ponciks, and had to wait 10 minutes for them to be prepared fresh as they promised. When we finally tried them, we found that the do...

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Christian
14.06.2023 - 07:49

The meat-filled piroshki was soggy and had a paste-like texture. The potato piroshki were oversized. The cheese piroshki used Brindza cheese that was too brown...

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Good desert style bakery in the north comb. They make it fresh, so wait a little, but worth it.

My ponchiks were amazing. The guy working? SUPER RUDE almost worth driving to the noho location because the guy was that rude. Nutella and dulce de leche are my...

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Experience at Papillon Bakery was disappointing overall. Ponciks were not fresh as promised, with hard dough and solid cream filling. Rude customer service was a common complaint from multiple visits. On the positive side, Nutella Ponchiks were delicious and highly recommended for Nutella lovers. The bakery had a cozy seating area but lacked clear labeling for their products. Pricing was fair, with unique offerings like Nutella Boat. The churros were hit or miss in terms of flavor, but the staff was friendly and the ambiance clean and comfortable. A mixed bag of reviews for this international bakery.

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