Potbelly - Northbrook

#18 - Fast Food - Northbrook, Sandwiches, Salad

Potbelly

★ 4.1 / 5 (944 reviews)

Potbelly has attracted a mixed bag of experiences among its patrons. While many appreciate its delicious and healthy sandwiches, friendly staff, and unique offerings like the chocolate Oreo milkshake, there are troubling reports of inconsistent service. Issues ranging from rude interactions and delayed orders to technical glitches with the ordering app have marred the visit for some customers. Despite the setbacks, there are notable instances of exceptional customer service that shine through, showcasing the potential for a rewarding dining experience. As Potbelly navigates these challenges, it remains beloved by many for its tasty options and vibrant atmosphere.

Last update: 17.01.2026 from: Helga

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★ 4.1 / 5 from 944 reviews

Was Anonym at Potbelly a mag?
this sandwich business is the best in town. originally was potbelly dandwich for so many, many years before the subway sandwich. potbelly is the original, this is the real, tasty, tasty in many healthy sandwich. potbelly is the best? View all feedback.

What Oral Kulas dislikes about Potbelly:
Please fix the glitch in your app.I got a message that my order did not go through. I reordered and got 2 confirmations. The location I ordered from fixed my issue. View all feedback.

Jude

23.04.2023

★ ★ ★ ★ ★

I just had a wonderful experience at Potbelly in Northbrook. We brought a concern to the manager's attention, and she addressed it right away, providing us with excellent service. Thank you, Lanette!

Ethyl

23.04.2023

★ ★ ★ ★ ★

This spot simply knows how to satisfy their clients. Constantly with a super friendly approach. The food is reasonably priced, constantly delicious and neat.

Oral

23.04.2023

★ ★ ★ ★ ★

I always love their food, they are so hygienic as well!!!

Helga

23.04.2023

★ ★ ★ ★ ★

My friend and I brought two cans of beans with us as we explored Chicago, taking pictures with everyone we met. When we went in for dinner, everyone was excited to pose with our beans. It was a fantastic experience, definitely a 10/10!