Josh's Hot Dogs - Northbrook

It's a must visit for me when I come home for the holidays! read more It's a must visit for me when I come home for the holidays!

When I noticed he only gave me one receipt, I checked the menu and saw that an extra patty costs $1.50. It felt odd that he didn’t provide a second receipt, so... read more When I noticed he only gave me one receipt, I checked the menu and saw that an extra patty costs $1.50. It felt odd that he didn’t provide a second receipt, so I checked my banking app. To my surprise, I found a charge of $4.50 on top of the initial $11. That seemed wrong. I went back and asked for a receipt, and the cashier now looked visibly nervous. He handed it over, and when I inquired about the $4.50 charge, he became defensive, insisting that was the only way to handle it and that he hadn’t done anything wrong. I was taken aback. I asked him what the menu price was, and he reluctantly admitted it was $1.50 but claimed that the computer just charged $4.50. I honestly couldn't believe it. I told him he should have mentioned the overcharge. At this point, he seemed ashamed, but he never apologized or acknowledged that he had done anything wrong. The other staff members—three of them—watched quietly and seemed to try to ignore the situation. They looked unfazed and didn’t attempt to resolve anything. It felt like one of those scenarios where they thought, "Well, he got caught; that’s unfortunate." In the end, I told him he was deliberately scamming customers, asked for a refund, and left my order behind. I definitely won’t be returning. It seems like there are tough times at Josh's Hotdogs, so be sure to check your receipts to avoid being overcharged. Good luck!

My best friend (employee josh works here and the hotdogs were good. read more My best friend (employee josh works here and the hotdogs were good.

Great food and quick service! read more Great food and quick service!

Love the charred dog and the hot beef sandwich. Both beyond decadent. Great to know places like this still exist. New to northbrook and will definitely be visit... read more Love the charred dog and the hot beef sandwich. Both beyond decadent. Great to know places like this still exist. New to northbrook and will definitely be visiting Josh's again.