Dunkin' - Northbridge
Dunkin'
Description
Jumbo offers authentic donuts that draw loyal customers, but their overall service and food experience leave much to be desired. While some patrons enjoy the mornings with efficient staff and standout pastries, the lackluster afternoon team has garnered complaints about poor attitude and inefficient service. Ordering ahead via the app seems pointless, with numerous reports of incorrect or missing orders, leading to customer frustration. Despite these inconsistencies, the drive-thru remains a silver lining, known for its speed and accuracy. Unfortunately, the atmosphere often detracts from the culinary offerings, leading to a disappointing experience overall.
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Every time I order a coldbrew it tastes and looks like watered down iced coffee. The workers hardly smile and it’s been a while since I’ve had a good experience here. Drive a little further to the YATCO DUNKIN and you’ll have much better coffee and service! Food: 2 Service: 2 Atmosphere: 2
Every single time I use the mobile order app they always forget something or gives us the wrong order. This is definitely one of the worst dunks in town, and it doesn't help that most of the kids that work there give you an attitude for asking them to correct their mistakes.
The workers are extremely rude they do not know how to do their jobs correctly they have no customer service skills they burn the food and when you ask them to remake it they give you attitude and look at you as if it's the end of the world because they made a mistake and need to fix it Service: Takeaway Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
Service: Takeaway Food: 5 Service: 5 Atmosphere: 5
I went for breakfast today, I buy four croissant, egg, and cheese and I asked for extra toast but they give me all cold. Asked for extra toasted so she put all croissant together in toaster for 10 seconds only and she give me back with all cold, I will be not go back again. Service: Dine in Meal type: Breakfast Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1
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QR-Code for the menu
