Dunkin' - Northbridge
Dunkin'
Description
Jumbo offers authentic donuts that draw loyal customers, but their overall service and food experience leave much to be desired. While some patrons enjoy the mornings with efficient staff and standout pastries, the lackluster afternoon team has garnered complaints about poor attitude and inefficient service. Ordering ahead via the app seems pointless, with numerous reports of incorrect or missing orders, leading to customer frustration. Despite these inconsistencies, the drive-thru remains a silver lining, known for its speed and accuracy. Unfortunately, the atmosphere often detracts from the culinary offerings, leading to a disappointing experience overall.
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I purchased a large hot coffee and a medium hot coffee at this restaurant. Despite being almost the same size, when I pointed this out to the lady working there, she just walked away. And I also indulged in some delicious melted chocolate donuts.
They should update their closing hours. Every time I visit after 7pm, no one responds at the drive-thru and the door is locked. The morning staff is excellent until noon, but the pink-haired crew appears lazy and uninterested in working. They always have a bad attitude. After noon, the service at this place is terrible. Overall rating: 1 star.
Service: Dine in Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Iced Latte, Croissant, Bacon Egg and Cheese, Wake Up Wrap Egg and Cheese, Wake Up Wrap Bacon Egg and Cheese, Coffee Roll, Coolatta, Apple Fritter, Egg and Cheese, Strawberry, Turkey Sausage Egg and Cheese, Plain Stuffed Bagel Minis, Brownie Batter Donut, Stuffed Biscuit Bites, Hazelnut Iced Coffee, Sourdough Breakfast Sandwich, Everything Stuffed Bagel Minis, Wake Up Wrap Sweet Black Pepper Bacon
Every time I order a coldbrew it tastes and looks like watered down iced coffee. The workers hardly smile and it’s been a while since I’ve had a good experience here. Drive a little further to the YATCO DUNKIN and you’ll have much better coffee and service! Food: 2 Service: 2 Atmosphere: 2
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FAQ
More information
QR-Code for the menu
