Firejacks - Northampton

Exceptional service and great festive eating with family. read more Exceptional service and great festive eating with family.

Was very busy so had to wait a while for food and when we got our food, it was cold, staff were polite and asked if we wanted it being remade but we were alread... read more Was very busy so had to wait a while for food and when we got our food, it was cold, staff were polite and asked if we wanted it being remade but we were already late for the cinema due to waiting an hour for food in the first place

At the arrival they said they had not received our booking on an open table. pity as it was a special birthday dinner. found us a table without problem and had... read more At the arrival they said they had not received our booking on an open table. pity as it was a special birthday dinner. found us a table without problem and had a nice lunch, but could have been very disappointed if they had no availability

We were served our sides, chips onion rings, no mains, fillet steak) our mains were served to another table. We complained and the sides were removed and inform... read more We were served our sides, chips onion rings, no mains, fillet steak) our mains were served to another table. We complained and the sides were removed and informed by one waitress that they would keep our sides warm !! Fillet steaks delivered with our sides however wrong steak delivered, not going well. The steak took back, leaving sides to get cold again, when the steak was brought, it wasn’t seasoned well and was med to well done and not medium. They did ask if I wanted to change it, but I wanted to eat the same time as my wife, not 10 minutes later. We were informed that my wife’s cocktail would be reimbursed then when we went to pay the bill this offer was removed and we paid in full. Not a enjoyable Saturday night, plus £85 out of pocket. Poor restaurant and management,

Had a really lovely evening the service was spot on ,all food came out together and was enjoyed by us all. The staff are really helpful and every request came w... read more Had a really lovely evening the service was spot on ,all food came out together and was enjoyed by us all. The staff are really helpful and every request came with a smile . Look forward to our next visit . Thank you .