Dominos Pizza - Northampton

The woman who claimed to be the manager of the restaurant got into an argument with me when I provided feedback about the delivery option not working on their app. She insisted that their service was always good and that I must have selected the wrong restaurant. She refused to listen and instead accused me of being at fault as a customer. It was a strange and unpleasant interaction. This experience has made it clear to me that I will not be ordering from a restaurant that does not value or respect their customers.

I ordered pizza online for delivery and waited for an hour with no sign of my order. When I tracked my pizza, it showed that there were no deliveries. After my wife called, we were informed that the pizza had been made but was waiting to go in the oven until they had a driver available. We cancelled our order due to the incompetence and lack of communication from the restaurant. We ended up ordering from Pizza Hut instead, which only took 35 minutes from order to delivery. We are very disappointed with the poor customer service and will not be ordering from this restaurant again.

Ordered over the weekend. 24h later me and my son both being sick, stomach cramps (you get the picture). Didn’t eat anything else the day We had the pizza. Ordered from here a few times and have had a number of probs. Meat on a veggie pizza. Money being debited twice, things missing from orders, food not cooked properly. Like all dominos this one is also over priced.

It took forever ours was fifteen minutes after someone 's who the screen said was being made when ours was 'ready ' and the people their weren 't helpful about how long it took

The Pizza's are overpriced unless you get a deal of course. We live fairly near to one and often have a package delivered. We as adults are not really familiar with all the deals so we were charged £19-48 for a medium pizza and one portion of wedges. Yet our teenagers who know the menu got an amazing deal of a LARGE pizza, 2 litres of pepsi, 7 chicken strips and a portion of garlic bread all for £19-95 (Around 50p more) My wife and I were a little annoyed that the staff did not make us aware that there were better deals around, so felt a little ripped off. However, the quality of the food we had was very good. I just think the staff should perhaps let you know there are better deals for the same items when you phone in.