Reviews
What Charlie Swift doesn't like about Gong Cha Gòng Chá:
The worst customer service ever. They should understand first come first serve and have fiduciary duty to their customers. I literally paid my order and waited for more than 20 mins and still did not get my order. Someone ordered after me and got their drinks before me. Will never come back to this place again. View all feedback. What Catherine Smith likes about Gong Cha Gòng Chá:
The drinks were pretty good and the crème brûlée croffle was really delicious and flavourful. The only thing was that they initially forgot to make our croffle but besides that the food/drinks were great! View all feedback.
Reviews from various websites
I ordered four, but three were wrong and one was missing. That’s amazing?
The worst customer service ever. They should understand first come first serve and have fiduciary duty to their customers. I literally paid my order and waited...
read moreI ordered a large cup and was given a medium cup. It tasted like dish soap and made no sound when I drank it! Cow game ?
The door is broken at the Gonga Cha location and it is blasting cold air into the entire store. The staff are walking by the door but will not take the effort t...
read moreNice bubble tea spot. They also have bubble waffles.Parking: Paid parking but you can probably find a spot on the street.
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read moreThe reviews for this restaurant were a mixed bag. Some customers expressed dissatisfaction with the slow service, cold atmosphere, and poor quality of ingredients. On the other hand, some patrons enjoyed the flavorful drinks and delicious desserts offered. Despite the ups and downs, the general consensus was that the customer service could use some improvement. So, next time you visit, be sure to clarify your order and be prepared for a possible wait. Don't forget to ask for Tapioca in your Royal Milk Tea and try out the Original Bubble Waffle for a delicious treat!.
The Original Bubble Waffle is absolutely delicious! By the way, when ordering the Royal Milk Tea, be sure to ask for Tapioca because it does not automatically c...
read moreHoneydew milk tea splendid as always with my delicious milk foam.
I always order the Matcha Mango Kanten Jelly Drink at this restaurant.
The food at this restaurant is always good, but it would be better if they offered the option to adjust the sugar and ice levels.
Oolong milk tea taste is good.
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