Reviews

Overall Total Score
3.4 out of 5
Good | 423 reviews

What One of the BOFs likes about Costa:
I was slightly reluctant to risk a flat white coffee here when collecting two of our young granddaughters halfway between their home in Hull and our place for a two night stay. However I needed a caffeine boost for the drive home and was very pleasantly surprised with the product (and the friendly accompanying service). I’ll certainly be happy to try out another flat white on the return trip. View all feedback. What MorningAJ doesn't like about Costa:
I'd had a few bad experiences here (slow service, filthy tables) so I stopped visiting for a while. I thought I'd give it another go in case it had improved but no luck. It took 3 people to serve me and they still got it wrong! You shouldn't have to ask more than once for an order but this lot seem to have no idea what service is. Their attitude could do with an overhaul too. Very disappointing all round. View all feedback.

Reviews from various websites

Tripadvisor
3.5 ★ from 18 reviews
Tyler
03.10.2023 - 17:00

Great Costa, good seating area and the usual excellent coffee. The food is alwyas good and a reasonable view from the seating area.

Туху
03.10.2023 - 17:00

I have used this Costa many times, staff are always friendly and there is plenty of seating. Would recommend.

Greg
03.10.2023 - 17:00

Super long line at 10am on a Saturday because of what looked like staff training. Appreciate new people need to be trained but when the queue has over 20 people...

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MorningAJ
03.10.2023 - 17:00

I'd had a few bad experiences here (slow service, filthy tables) so I stopped visiting for a while. I thought I'd give it another go in case it had improved but...

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TJacko
03.10.2023 - 17:00

The team were quick and kept the area clean and tidy. Gave service with a smile. Could sit outside and it was very pleasant.

Despite some minor complaints about service and cleanliness, the overall consensus on this particular Costa Coffee location is positive. Customers rave about the friendly service they received, with some even going so far as to label it as "outstanding." The kiosk and unit at the service center both offer spacious and comfortable seating areas, making it a great spot to relax and enjoy a coffee. The pricing is deemed fair, and the variety and hours of operation are also highlighted as positives. In conclusion, while there may be some areas for improvement, this Costa Coffee location seems to be a popular choice for many.

Facebookpag
3.4 ★ from 10 reviews
Carol
16.12.2023 - 08:20

His mince pie came on a plate with cream ... my gluten free still in the wrapper (not that I mind that) but no plate or cream why is it because you are gluten f...

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Trisha
16.12.2023 - 08:20

They made me an iced mocha when they don't make them

Patsy
16.12.2023 - 08:20

Visited the costa pod at the services at various times between 3pm and 7pm this week due to working in the area. I have to say the service I received was second...

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Kelly
16.12.2023 - 08:20

Rip off . Tried get an extra teabag for already weak tea . Try charge £2 for a **** teabag . Simple thing is if the sarcastic employee didn't have the attitude...

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Erica
16.12.2023 - 08:20

Lovely ladies there today cheerful and talkative. .. beautiful coffee xx

Gastroranking-it
2.4 ★ from 7 reviews
drc5982017
31.08.2024 - 19:13

I stopped by the 24-hour Costa Coffee shop for a drink, only to find that both locations were closed at half past ten at night. It was disappointing to see that...

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Holmstreau
31.08.2024 - 19:13

Usual good standard at the main shop or the kiosk, even in the middle of the night! Can't fault it really.

Amin
31.08.2024 - 19:13

There are two Costa Coffees at this location, one is a kiosk at the entrance of the service center and the other is a unit at the back. Both have a spacious and...

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SunshineRob
31.08.2024 - 19:13

I stopped at this restaurant for a coffee after missing breakfast, and decided to also order a toasted teacake. I waited 15 minutes for the teacake and was star...

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Mandy
31.08.2024 - 19:13

Dirty tables and a long wait to be served, even when it wasn't that busy! I asked for a Green Tea and was told that I couldn't have this because the Barista had...

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Menu
4.7 ★ from 3 reviews
Logan
28.12.2022 - 19:37

As the first timer with a cup mocha from the Costa machine on an M1 service area, I can honestly say it was flowering delicious! I'm back.

Melissa
28.12.2022 - 19:37

Clean easy to find open large hours and lots of variety. good prices and absolutely great personal. mentioned that the tables seemed to have been missed on a cl...

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Amelie
28.12.2022 - 19:37

Tiz, as it is. I would love to see independent coffee shops are service areas.

Facebook
3.4 ★ from 18 reviews
Foursquare
2.4 ★ from 62 reviews
Google
3.4 ★ from 67 reviews
Gastroranking-uk
3.5 ★ from 16 reviews
Restaurantguru
3.2 ★ from 28 reviews
Int Restaurants
3.5 ★ from 194 reviews

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