Reviews

Overall Total Score
4.4 out of 5
Impressive | 2198 reviews

What Justaboutuseful likes about The Black Horse:
Whilst viewing houses in the local area we popped in here for a bite to eat. It seemed like a proper little local pub with friendly staff and a great atmosphere. We ordered lunch and are in the bar but there was also a lovely dining area out the back. The guy behind the bar was super friendly and helpful and very accommodating. We both ordered a deal off the lunch menu which two courses for a special price. The food... View all feedback. What Jay Stevens doesn't like about The Black Horse:
Sunday dinner meal was satisfactory, no real complaints. Waitresses had no idea of how to wait on customers, asking questions bluntly, coming and collecting plates when 1 person had finished food and the other 4 people were still eating! This carried on throughout the meal. And it was so quiet in there so it wasn’t as if they were running out of cutlery. Collecting side dish plates when meals were still being eaten!... View all feedback.

Reviews from various websites

Gastroranking-it
4.4 ★ from 50 reviews
jill
18.09.2024 - 15:49

I can highly recommend . clean welcoming friendly staff lots of different rooms to go in music varied menu . Food all made fresh generous portions and nicely pr...

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Jay
18.09.2024 - 15:49

Sunday dinner meal was satisfactory, no real complaints. Waitresses had no idea of how to wait on customers, asking questions bluntly, coming and collecting pla...

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Amy
18.09.2024 - 15:49

Me and my family went the other day and I can’t recommend the place enough. We will definitely be going back. The food was delicious and our waitress couldn’t d...

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Graham
18.09.2024 - 15:49

This was the first time we had been to the Black Horse. Very friendly staff with good selection on menu. We had the tapas for four people for £30. Excellent foo...

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DEL
18.09.2024 - 15:49

Friendly pub with a good atmosphere. Attended their first open mic night which was very enjoyable

Despite potential to be amazing, The Black Horse Atherstone lacks planning and organization. Customers experienced issues with reservations, menu options, slow service, and cold temperature. However, those who enjoyed the Sunday roast found it beautiful with fantastic staff. The tearoom offered a warm welcome and delicious afternoon tea. Overall, while some enjoyed great lunches and attentive managers, others were disappointed with service and food quality. Despite a few positive experiences, improvements are needed for consistency and customer satisfaction. The potential is there, but service and standards must be enhanced to match the restaurant's capabilities.

Menu
5.0 ★ from 8 reviews
Sophie
26.12.2022 - 10:37

We had a great lunch at Black Horse. The manager was very attentive, and there was nothing that bothered us during our meal. I highly recommend this place and w...

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Suzanne
26.12.2022 - 10:37

The staff at this restaurant were extremely friendly and helpful. The hot buffet was excellent and they went out of their way to make sure everything was perfec...

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Benjamin
26.12.2022 - 10:37

The Sunday roast at this restaurant is beautiful. The staff is fantastic, but you will need to book a table in advance. The selection of dishes is excellent, an...

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Bianca
26.12.2022 - 10:37

1st time there, great food, reasonably priced, good service, wonderful staff, brilliant atmosphere.

Bethany
26.12.2022 - 10:37

What an absolute treat! The little tearoom was so pretty and added to the warm welcome we received. It really was a proper afternoon tea experience and the food...

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Facebook
4.7 ★ from 161 reviews
Google
4.5 ★ from 260 reviews
Restaurantguru
4.4 ★ from 452 reviews
Tripadvisor
4.0 ★ from 155 reviews
Gastroranking-uk
4.3 ★ from 377 reviews
Int Restaurants
4.6 ★ from 735 reviews

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