Reviews

Overall Total Score
4.8 out of 5
Outstanding | 1325 reviews

What User likes about Jade Lagoon:
astonishing, honey n garlice best we ever cost. personal friendly and very courteous. if we were not on hols id love to get our Chinese from here every time. nice that I checked reviews 1. and came to the best Chinese. View all feedback. What Sarah W doesn't like about Jade Lagoon:
The customer service over the phone was unpleasant. The order was missing curry sauce and the food was tasteless - the chicken, rice, and prawn crackers were all disappointing. The addition of pineapple in the lemon chicken dish was odd. I do not plan on returning to this restaurant. View all feedback.

Reviews from various websites

Tripadvisor
4.4 ★ from 72 reviews
Sarah
27.12.2023 - 07:47

The customer service over the phone was unpleasant. The order was missing curry sauce and the food was tasteless - the chicken, rice, and prawn crackers were al...

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Izzywizzyx
27.12.2023 - 07:47

Bairly cooked soft squigy chicken in the chow mein. Bland curry sauce. Prices way to expensive, wait time after going to collect the meals was 40 minutes. The f...

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E9489BUkathrynb
27.12.2023 - 07:47

I have finally found an amazing Chinese takeout in Whitley! The portions are large (we were amazed by the amount of ribs we got as an appetizer), the sauces are...

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Pajue
27.12.2023 - 07:47

Jade lagoon is thr best chinkys in whitley bay. I have no idea why they are 2nd place on here. They should be 1st place easy. No way chengs who i have never hea...

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MarkF2771
27.12.2023 - 07:47

I attempted to order salt and pepper chicken, salt and pepper chips, and chips with curry sauce at this restaurant. However, I was told that it was impossible t...

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Jade Lagoon in Whitley Bay offers a mix of outcomes for diners. While some patrons rave about generous portions, flavorful dishes, and excellent customer service, others have reported disappointing experiences with bland food and mishaps in their orders. Praise for the House Special Hot Platter suggests good value, yet complaints about undercooked chicken and elusive menu items persist. Customer service appears to be a deciding factor, positively impacting some visitors, while others were left unsatisfied. Ultimately, opinions vary widely, making this a restaurant to consider carefully based on individual preferences and expectations.

Menu
5.0 ★ from 8 reviews

Astonishing, honey n garlice best we ever cost. personal friendly and very courteous. if we were not on hols id love to get our Chinese from here every time. ni...

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Nice eating, hot and acidic suppe tasty and thick, sweet and sour tasty, very thin stripes, quite crisp. reis wasn't fat and spring was huge!

Nice eating best I had, and the owner is so friendly always remembers her face!

Fantastic! the reviews are on the site. huge portions and good quality delicious food.

Very nice food hot, fresh and tasty. Alex always has a smile on his face!

Facebook
5.0 ★ from 18 reviews
Google
4.8 ★ from 124 reviews
Restaurantguru
4.7 ★ from 174 reviews
Gastroranking-uk
4.5 ★ from 70 reviews
Int Restaurants
4.8 ★ from 1183 reviews

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