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Contribute Feedback What giuseppecincin likes about The Bentley:
We went there to spend one night, at Valentine. It's in a great location, very close to the centre, free car park. It was an half board formula, the dinner was good, 3 courses including a few glasses of red wine. The staff is friendly and kind, nice and warm place, we had dinner and breakfast in the conservatory. The room was fine, it's an old building, the bathroom is essential, but comfortable, the bed too. The roo... View all feedback.
What Stephen B doesn't like about The Bentley:
Good value with breakfast included. Location was fine for getting into town/Glasgow and beyond. The staff were very attentive but appeared somewhat fed up. Parking wasn't an issue at all. The decor was very tired and the room suffered from broken blinds with no curtains so the light woke us at 4.30am.The TV tuned into one channel only and there was no where to hang towels in bathroom. Needs real investment, but value... View all feedback.
Management could really benefit from an in depth course in customer relations. Plus realise if you advertise a service it should live up to the description given and not changed to suit managers mood. This is when customer relations take on a negative aspect. Will not be here again!!
It is nice hotel staff was very friendly. I stayed for one day but spot on at the moment room was very clean and with a sofa, a writing desk and kettle it's all I need not had breakfast but restaurant was very good. Great experience in small hotel.
We had a nice meal on the set menu. Good sized portions.
An excellent small private hotel, just a few minutes' walk from Motherwell station. Welcoming, helpful staff. Spacious, comfortable modern, clean rooms offering excellent value. The small bar and restaurant offers good value freshly-cooked and delicious meals. I would be happy to stay here again.
Stayed here last night, area is very convenient lots of shops and places to eat nearby. Rooms were clean and tidy but the bed was quite uncomfortable(mattress was hard) so didn’t get much sleep. There was also a light that kept flickering on and off through the window, but not a major issue. Breakfast in the morning was average, should have been more staff as it was quite busy and only one girl was serving, so took a while for everyone to get there food, everything was being brought out at different times. Other than that the staff were friendly and you get what you pay for so it wasn’t bad
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