Reviews

Overall Total Score
3.4 out of 5
Good | 96 reviews

What User doesn't like about Shell Old Inns:
Visited at garage this morning. Date: Oct Time: am. I believe, this place needs new management team to maintain the hygiene and basic standards. Talking from experience as working in management and quality control. Costa machines area needs “cleaning” and checked every few hours, milk and coffee inside the machine also needs to be checked before busy morning hours, this is due to the quality of coffee. More can be do... View all feedback. What derekm571 likes about Shell Old Inns:
After a long 10-hour drive home from the south, the young man working the midnight shift last night on January 11th, 2020, was incredibly polite and friendly. It was a breath of fresh air after such a grueling journey. Keep up the great service! View all feedback.

Reviews from various websites

Tripadvisor
3.4 ★ from 18 reviews
billy999999
22.11.2023 - 05:54

I hadn't been to the restaurant in a few months and was disappointed to see that the layout had changed. The men's toilets still smelled strongly of urine, even...

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Ann
22.11.2023 - 05:54

Located just off the M80, this cafe offers a wide range of sandwiches, cakes, and drinks and is open all day. The staff are friendly and the prices are reasonab...

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Keith
22.11.2023 - 05:54

Situated just off the M80 at the Old Inns Roundabout, it is a Shell fuel station with some sandwiches, drinks and confectionary. Other cafes very close by. Prox...

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O2951POmartinm
22.11.2023 - 05:54

Lunchtime I got chicken curry half both chip n rice really good taste wipeout n other time I come back I hot chilli con with chips us good food. Will Deffo come...

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scubachick
22.11.2023 - 05:54

Don’t bother to stop no toilets at the service station and on-site cafe toilets are for customers only. Poor services!! Would have given one stars but have to g...

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The Shell Old Inns Café, conveniently located off the M80, has garnered mixed feedback. While the cafe offers a variety of sandwiches and delicious donuts, hygiene and management issues are consistently highlighted. Many customers report poorly maintained facilities, including malfunctioning restrooms and a lack of staff during busy hours, leading to long queues and unsatisfactory service. Some meals, like undercooked sausage baps, have drawn criticism, although certain dishes like the chicken curry received praise. Despite its potential as a quick stop for travelers, improvements in cleanliness and staff efficiency are urgently needed for a better experience.

Menu
3.0 ★ from 5 reviews

Visited at garage this morning. Date: Oct Time: am. I believe, this place needs new management team to maintain the hygiene and basic standards. Talking from ex...

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Very expensive and long wait to pay in a waiting queue. as usual to make an absolute asset value, but can only afford a money.

Great friendly staff Joan and Katrina very helpful after our car was stranded in garage ,very very helful

Dirty and toilets constantly from the order

Ideal for late snacks

Gastroranking-uk
3.5 ★ from 18 reviews

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