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At Granello Lounge, diners experience a mixed bag of service and culinary offerings. While the atmosphere is praised for its spacious layout and rustic-modern decor, service issues mar the experience for some. Reports of long waits for seating and food, as well as miscommunication with staff, overshadowed what could have been enjoyable meals. However, the food often shines, particularly for those seeking vegan options, with commendations for delicious dishes like the Bang-Bang noodles and pancakes. Despite some negative experiences, many patrons appreciate the restaurant's allergen awareness and return for its vibrant ambiance and good food.

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