Reviews

Overall Total Score
4.3 out of 5
Impressive | 418 reviews

What Demi Lopez doesn't like about Sam's Place:
This company caters for Amazon.Following a simple mistake that can easily be fixed. I have been refused a refund on an order where I received the wrong itemsThe restaurant staff have hung up on me numerous times and refused to give me any Supervisor. This is ridiculous as the total was less than $9. View all feedback. What El Diablo likes about Sam's Place:
The food was great, customer service was great….and this lady VANESSA who was servicing me was just super awesome….I mean she was very friendly and calm…like she actually know what she’s doing…glad that I went to sam’s place. View all feedback.

Reviews from various websites

Restaurantji
4.0 ★ from 100 reviews
El
06.08.2023 - 15:35

The food was great, customer service was great….and this lady VANESSA who was servicing me was just super awesome….I mean she was very friendly and calm…like sh...

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Mark
06.08.2023 - 15:35

Sam's Place is absolutely wonderful! The food is superb! Sam the owner is so personable! A super relaxed and welcoming atmosphere! Nancy, Tracey, Rick and every...

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Great food and service. Food came quickly. Had a breakfast sandwich that was amazing. Reasonably priced.

Demi
06.08.2023 - 15:35

This company caters for Amazon.Following a simple mistake that can easily be fixed. I have been refused a refund on an order where I received the wrong itemsThe...

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Susan
06.08.2023 - 15:35

Wish the food was as good as the service. The place is charming, menu is extensive, and our server couldn't have been warmer or more welcoming, but the food was...

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At Sam's Place, diners can expect a blend of experiences, showcasing both exceptional hospitality and culinary missteps. While many applaud the friendly staff and cozy atmosphere, complaints about incorrect orders and food quality emerge frequently. Common issues include undercooked breakfast meats, missing items, and poorly executed dishes like soggy French toast and nontraditional Eggs Benedict. However, there are also positive notes, with a few praising the flavorful pancakes, attentive service, and overall welcoming vibe. Despite the strong showing of customer service, consistency in food quality remains a significant hurdle for this breakfast spot.

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