Mcdonalds Grimsby Town Centre

Food and service was great. Some managers and management clearly don’t speak to their staff respectfully and professionally and is unfair.

I went to McDonald's and ordered the saver menu double cheeseburger and fries, but the only problem was that the fries were cold and seemed to me to be uncooked. The burger was good, apart from the customised things I had removed from the burger were still in the burger. I wasn't happy about that as I don't like pickles, and yet I still got them after asking for none.

Ordered for the family, finally arrived cold and they’d missed my boyfriends Big Mac from his Big Mac meal. Rang the restaurant and they immediately claimed there’s nothing they can do. Said we needed to contact just eat as the drivers don’t work for them. But the driver didn’t pack the order? A constant excuse for all of the chains be it grimsby or cleethorpes,never taking responsibility and too stupid to check over things before sending them out.

Always had great service here, the staff are really nice and will do anything to help. Only downfall is I've ordered a chicken and bacon salad a quite a few times and usually get it without the bacon but everything else is spot on

The area isn't exactly a place you wish to be in your own at night time as it is very rough and surrounded by pubs. There are beggars outside that ask you for money and get abusive if you don't give them any. We've used them a few times for uber eats and its rare that we're 100% happy with the food.Usually it's just small things like missing sauces going up to the temperature of the food. Once we had a hair in one of the mcflurries. Tonight took the biscuit however a big mac meal without a big mac. Luckily we had ordered an extra nugget happy meal to give the kids a couple extra so the person didn't go hungry whilst Uber Eats sorts it out but it does put us off wanting to use them again.