Mauds - North Down

Really good choice of flavours. Very clean well laid out shop with friendly staff and efficient service read more Really good choice of flavours. Very clean well laid out shop with friendly staff and efficient service

Enjoyed a tasty ice cream from Maud, however the customer service was less impressive as the staff were rushed and unhelpful. It felt like we were a nuisance an... read more Enjoyed a tasty ice cream from Maud, however the customer service was less impressive as the staff were rushed and unhelpful. It felt like we were a nuisance and was verging on rude. Once we got over that experience, was a very pleasant ice cream, but won’t be rushing back

I love Mauds ice cream, I frequent the one in Newcastle and it has excellent customer service, the one in Bangor is pretty terrible, I was here yesterday with m... read more I love Mauds ice cream, I frequent the one in Newcastle and it has excellent customer service, the one in Bangor is pretty terrible, I was here yesterday with my husband and two nieces, 3 young girls serving behind the counter and generally was made to feel as if we were an inconvenience to serve, had to ask 3 times for toppings on one of my nieces ice creams and when I did pay I realised they didn't give the toppings on my own ice cream that I requested, since I had already paid I didn't what to make an issue, I will not return here, I will stick to the one in Newcastle who clearly value their customers and who know what good customer service is.

My favourite flavour keeps changing...love coconut bliss!! Pooh bear with all the sticky lumps of honeycomb! Choccy bear with a mix of honeymoon and Belgium cho... read more My favourite flavour keeps changing...love coconut bliss!! Pooh bear with all the sticky lumps of honeycomb! Choccy bear with a mix of honeymoon and Belgium chocolate. Belgium chocolate.

Delicious ice cream, very reasonably priced. You would pay double the price anywhere else for ice cream that is no where nearly as decent as Mauds. A big thumbs... read more Delicious ice cream, very reasonably priced. You would pay double the price anywhere else for ice cream that is no where nearly as decent as Mauds. A big thumbs up from the kids, the grandparents and the parents.