Reviews

Overall Total Score
3.1 out of 5
Good | 520 reviews

What 98741 doesn't like about Costa:
Shockingly rude woman serving, I walked out, she clearly didn’t want the custom. It was very interesting to read the other reviews, she definitely needs some training in customer relations. View all feedback. What Gavin Simpson likes about Costa:
I give these five stars as the store has been here from the early days of the chain. it has kept the mission statement of the company faithful since its opening. the owners keep it well maintained to shaftesbury. the hr seems to have a talent for selecting the right contributors for the region. inviting eating welcomes them as they enter, continues until they reach the counter. free to read while enjoying their favor... View all feedback.

Reviews from various websites

Tripadvisor
2.4 ★ from 13 reviews
plm24
04.11.2023 - 15:16

Great cafe. Clean and cool with working Aircon, unlike some Costas ! Staff were polite and coffee was the usual Costa standard. Toilets were clean

Jules7784
04.11.2023 - 15:16

Awful coffee and our children hated the hot chocolate. Not sure if machine is cleaned but it is like dish water

elizy2022
04.11.2023 - 15:16

The female server who brought me my coffee was very impolite. I was quite disappointed because I was on a shopping trip in the rain and just stopped in to brigh...

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Oooooooo1985
04.11.2023 - 15:16

Went in for a takeaway coffee and Hot chocolate, the lady came across very short and abrupt, clearly didn't want to be there, wasn't just us, we witnessed it wi...

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98741
04.11.2023 - 15:16

Shockingly rude woman serving, I walked out, she clearly didn’t want the custom. It was very interesting to read the other reviews, she definitely needs some tr...

read more

Despite some negative experiences with rude and unhelpful staff, the Costa coffee shop in Shaftesbury still offers a reliable option for a coffee break. The store has been a fixture in the area for a while, and maintains the brand's mission statement. The staff is generally friendly and efficient, offering a good selection of drinks and snacks. The interior is spacious and the service is fast. While there were some issues with cleanliness and attitude from certain employees, the overall experience is pleasant and well worth a visit for a coffee break while exploring the historic city.

Menu
4.4 ★ from 6 reviews
Ken
27.12.2022 - 17:15

I usually give high points to costa, but I lost one vote. very revitalized coffee shop with all usual Costa tariffs. rather tight around the dated furniture and...

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Gavin
27.12.2022 - 17:15

I give these five stars as the store has been here from the early days of the chain. it has kept the mission statement of the company faithful since its opening...

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Gavin
27.12.2022 - 17:15

Beautiful caffe with friendly staff . the coffee is great with a nice selection of snacks .nice interieur with a lot of space . the service is fast. there is al...

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Adele
27.12.2022 - 17:15

I always buy a takeaway hot chocolate on Thursday before my voluntary bookstore in oxfam, spatialities are in order, but rather dark.

Bradley
27.12.2022 - 17:15

Quick, polite and friendly staff, had coffee served in about 3 minutes. Excellent, recommended most definitely.

Facebook
4.4 ★ from 52 reviews
Yelp
2.6 ★ from 2 reviews
Zomato
1.7 ★ from 77 reviews
Gastroranking-uk
2.5 ★ from 5 reviews
Int Restaurants
3.9 ★ from 365 reviews

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