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Contribute Feedback What Kayla Y doesn't like about Cold Stone Creamery:
Wouldn't make a mobile order. Called and asked why and they were extremely rude. I've been trying to get a refund on DoorDash for 20 minutes now while two dashers are trying to pick my order up. View all feedback.
Staff were friendly and portion was large. Ice cream tasted fresh. Great service.
Went here around 2:30 on Saturday March 18th and ONE guy was working alone, he did amazing! He had a line of people in and out in under 10 minutes!!
Cake was freezer burned, not fresh. Ordered over 24 hours in advanced and still not ready when I picked it up. Writing on it was barely legible, sloppily written. For the price of the cake, custom orders should be made fresh
Wouldn't make a mobile order. Called and asked why and they were extremely rude. I've been trying to get a refund on DoorDash for 20 minutes now while two dashers are trying to pick my order up.
Stopped in for some milkshakes and they were out of milk. Decided on two love it sized ice creams instead. One was given to me as the wrong size, the other was the right size with the wrong type of ice cream. At that point though I just wanted to leave. Overall a waste of money.
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