Images
Contribute
Feedback
Contribute Feedback What User likes about Dunkin':
I really love my Dunkin Iced Coffee made as I love it. I enjoy the order in the app for easy pickup on the drive thru window. Simply introduce your order and get an order number to tell them when you arrive. I also love the Reward Points to any size drinks of your choice if you earn 200 points. I have earned many free drinks so far and I am a regular customer so it doesn't take long to add the points. Try if you love... View all feedback.
What Johnathan Jones doesn't like about Dunkin':
Bad customer service messed up my order asked if I can get something else they said no they don't do that stuff there???????? I said ok don't worry about it just return my money please View all feedback.
I had a disappointing experience with the customer service at this restaurant. They messed up my order and when I asked if I could get something else, they told me that they don’t accommodate those kinds of requests. When I said it was fine and just asked for a refund, they didn’t handle it well either. Overall, not a pleasant visit.
The cashier kept interrupting during our order, which resulted in our coffee order being completely wrong. It was very disappointing.
I just wish Dunkin' wouldn't charge for every little thing these days. They even charge for water and pup cups. At this rate, I might as well go to Starbucks if I'm going to spend that much.
They always mess up the order now. It used to be good with the younger employees now at it seems as if the owner or manager is always working and is rude and ruins every order and doesn't know what the heck he's doing! It was such a waste of money and I'mreally upset.
This place must have quality control. Donuts are taste-tested prior to purchase.
More information
QR-code link to the menu
