Basic Knead - Feedback

American, North American, Pizza

Reviews

Overall Total Score
2.9 out of 5
Average | 13 reviews

Reviews from various websites

Menu

Last update : 14.04.2023

2.8 ★ from 8 reviews
columbus-maggio
14.04.2023

Atmosphere is incredible, one of the best looking restaurants on the OU campus. Pizza tasted quite good, toppings weren't properly placed, however (Blob of minced garlic in the middle of the pizza). Additionally, the line to order took five minutes, and we waited another 20 minutes for our pizzas. Received one of the two, but the other was given to someone else, and we had to wait even longer while they re-made it. That pizza was underdone. Solution? Have more staff, with a more efficient process. Kitchen was working at a pace similar to a toddler walking, as they had to manage many things at once, with eight pizzas to work on, one at a time.

zwalter-3
14.04.2023

The food is excellent and can be served promptly, though sometimes it may take up to 30 minutes. Keep this in mind if you're short on time.

karel-flokis
14.04.2023

I ordered Penne Pasta with Marinara, but they brought me Chicken Alfredo instead. How do you confuse those two? My friend also had a problem; she requested paprika on her pizza, but they put mushrooms on it instead. Since paprika and mushrooms look so different, it’s baffling how such a mix-up could happen.

barney-kohler
14.04.2023

The sticky notes spoke volumes, cleverly hidden alongside the menu items. The subtle passive-aggressive tone added an intriguing touch. The server stepped away right after I ordered, yet my meal was ready in no time, arriving before many other impatient diners. All in all, it was a memorable experience.

swaniawski-arnold
14.04.2023

Many of the 5-star reviews seem fake. My former roommate worked here and shared some insights when he left. The pizza is overpriced at $15, while other places charge around $5. The ingredients are subpar, and they don’t call order numbers sequentially—likely to keep customers uncertain about wait times. In my experience, no order has ever been ready in under 45 minutes.

Nestled on the OU campus, this restaurant captivates with its stunning atmosphere and unique decor, though it suffers from inconsistent service and order accuracy. While some patrons praise its delicious deep-dish pizza and friendly staff, others recount long wait times and miscommunications leading to incorrect orders. The prices are competitive, making it an appealing choice for pizza lovers, but the kitchen efficiency could improve. Despite its flaws, the restaurant offers a memorable dining experience with the charm of its ambiance and a diverse menu.

Sirved

Last update : 23.03.2025

3.1 ★ from 5 reviews
preston-vitosh
23.03.2025

Fine food, it can come out quickly, but it can also take 30 minutes so beware if you?re in a rush

jordan-friedemann
23.03.2025

Sticky notes told the whole story. Didn?t hide the fact that they were out of most menu items. The passive aggression was endearing somehow. They closed right after I ordered but somehow my order got front loaded and I got my food ahead of a ton ofdisgruntled customers. Great experience.

brienna-brown
23.03.2025

I asked for penne pasta with marinara?. They gave me chicken Alfredo. How do you mixed that up makes no sense. They messed my friends order up too. She asked for bell peppers on her pizza and they put mushrooms instead. Bell peppers and mushrooms arnteven similar how do you mix that up.

alexander-schmidt-re-8
23.03.2025

Most of the 5* reviews are faked, my old roommate used to work here and told me when he quit. Pizza is overpriced at $15 where any competitor would be $5, ingredients are lacking, and they don?t call numbers in order- I suspect to make sure that you neverknow how long your pizza will take, as I have *never* witnessed an order take less than 45 minutes.

riley-summers
23.03.2025

Come on, you and I know this isn?t good pizza????

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