Auntie Anne's - Norman

Paid for 20 mini pretzel dogs waited 20 minutes then then they said they were all in the bag. Got home and checked we only got 13.

I placed my order online. Went to Sooner Mall only to pick up the order. My pretzels were burnt on the bottom. Not just a little either I had to pull the bottoms off throw away! I love this place but very disappointed in todays order! I got 2 pretzels 1 order of the bites and every item was burnt.

The pretzels are great, definitely holds up to the other locations I've been to.

Their pretzels are so tasty. Got the cinnamon and almond ones. When eaten hot and fresh they are amazing. Loved the staff here as well. They were closing the store as it was a minute or two past their closing time but still were kind enough to not disappoint us and served us the pretzels. Would definitely visit again!

12/12/2020 Drove across town 45 miles to taste and possibly place a large order as gift. Was sold a burnt pretzel. Taste was ruined. Still tasting it as I type. Immediately took it back in and asked for unburned pretzels. Clerk was friendly and looked at other pretzels but stated they were all burnt. A 50 pretzel order cost $150.00. I can drive to Dallas to Philly pretzels shop and get box of 50 pretzels for $25.00 and still save money. Philly pretzels is in top 10 of best pretzels list. Wanna guess who gets my business. Can't believe Auntie Anne is not exercising quality control on store products.