Reviews - Chipotle Mexican Grill
Reviews summary
Chipotle on S. Main Avenue delivers a varied dining experience, with customer opinions swinging from praise to disappointment. While many appreciate the excellent food quality and substantial vegan options, including the popular Soyrizo bowl, experiences can be hit or miss, particularly with consistency in ingredients and service. Some customers have raised concerns over high prices and unsatisfactory delivery portions, while issues like undercooked rice and missing items have been reported. Friendly staff and a solid drink selection lend some balance, but it seems this location struggles to maintain the quality fans expect from the beloved chain.
Was Lois Hegmann at Chipotle Mexican Grill a mag?
I travel frequently for work and some cities/towns don't offer vegan or vegetarian options. But there's always a Chipotle! This restaurant is a lifesaver when you visit small cities without vegan options. The quality is excellent and the prices are very reasonable with a great drink selection. Chipotle now offers a vegan bowl with their famous Soyrizo. I choose this as my protein and add it to a base of brown rice, b... View all feedback.
What Jaleel Schultz dislikes about Chipotle Mexican Grill:
They refused to serve me queso even though they still had some, the guy said they needed to use it for online orders instead of giving it to their paying customers that drive to their store. Most backwards thing I've ever heard of! I could have gotten out of line pulled out my phone and been served the way I should have been but they wouldn't serve me because I came in person? View all feedback.
Reviews from various users
Last update : 05.03.2023
Loves the sofritas burrito! sometimes quite dirty from extra moisturity but really delicious!
When I travel for work, I often find that some cities lack vegan or vegetarian dining options. However, there is always a Chipotle nearby! This restaurant is a lifesaver when visiting smaller towns without vegan choices. The food quality is excellent and fairly priced, with a great selection of drinks. Chipotle now offers a vegan bowl with its popular soyrizo. I always opt for this protein choice and pair it with brown rice, beans, and a sprinkle of salsa.
I love the sofritas burrito at this restaurant! It can get a bit messy with the extra sauce, but it is really tasty!
I travel frequently for work and some cities/towns don't offer vegan or vegetarian options. But there's always a Chipotle! This restaurant is a lifesaver when you visit small cities without vegan options. The quality is excellent and the prices are very reasonable with a great drink selection. Chipotle now offers a vegan bowl with their famous Soyrizo. I choose this as my protein and add it to a base of brown rice, beans, and a variety of vegetables.
The interior of the restaurant feels a bit cramped given the high foot traffic it receives. Additionally, for the outdoor seating, they do not provide any external shields, which could be a drawback. I recommend this place for small groups or for takeout only. If you choose to dine in, it's best to avoid peak hours to ensure you have enough space and to receive your food promptly. I placed an online order for four dishes, but three of the four were drenched in so much hot sauce that they were nearly inedible, causing severe discomfort. The portion sizes were also smaller than expected, and the containers were not properly sealed. Overall, this experience has made me hesitant to order from Chipotle again. My main concerns are trust and the waste of my resources. I hope they can improve their online order process for future customers. No one should have more hot sauce than rice in their bowl unless they specifically request it. Regarding vegetarian options, they do offer vegan choices, and it's a good idea to ask the staff about which options are vegetarian. They have a plant-based substitute for their meat dishes. If you have any dietary restrictions, be sure to inform the staff about what you cannot have to prevent any accidental mix-ups.
Last update : 15.06.2023
This restaurant basically kept me going throughout college. Given how frequently I ordered from here, you might expect me to have had some negative experiences, but this Chipotle consistently provided excellent food and outstanding service.
I have no issues with this Chipotle location. The food is consistently excellent, the chips are perfectly salted, and the queso is always delicious. I have no complaints at all!
