Reviews - Casey's

#27 - Pizza - Normal, American, North American

Reviews summary

Casey’s, known for its delicious in-house pizzas, recently faced criticism for its inconsistent service. While loyal fans rave about the pizza and subs, some recent diners encountered issues like slow service, incorrect orders, and improperly assembled sandwiches. Waits exceeding 90 minutes for online orders left some guests frustrated, and a lack of card payment options for gas further fueled dissatisfaction. However, amidst these complaints, some patrons praised the hardworking staff for managing the chaos effectively. While Casey’s maintains a loyal following for its food quality, recent lapses in service have raised concerns among customers.

Overall Total Score
3.2 out of 5
Good | 2154 reviews

Reviews from various users

Nicelocal

Last update : 19.08.2024

2.8 ★ from 18 reviews
gary
19.08.2024

Never and I mean NEVER do they have washer fluid or even water in their containers for cleaning off your windshield. This is called cheap!!

quenton-m
19.08.2024

This Casey's location has convinced me to stop spending my money there. Even though it's one of the busier spots in town, they're consistently out of various items. It seems that the person in charge of ordering doesn't know what they're doing.

hayley-m-vine636
19.08.2024

All your gas station needs, friendly staff ready-to-go pizza (when cooks are working)

caulier-l
19.08.2024

I'm giving this Casey's a 5-star rating mainly because of two employees. The nighttime cashier, who has no teeth and previously worked at the Casey's on Linden, is honestly the best worker I've ever encountered at any Casey's location. When I was low on cash during a visit, he filled up my gas tank for free without hesitation or asking for repayment. Tonight, he even gave me a quarter because I couldn't afford my chips. This guy genuinely exemplifies excellent customer service – he's truly outstanding!

matt-b-rabbit784
19.08.2024

Thought I would try something new, should've known better. Ordered online and waited over 90 mins for a “confirmation email” that never came. Called to cancel order and nobody answered. Will stick with Little Caesars from now on.

Menu

Last update : 22.02.2023

1.8 ★ from 8 reviews
oeffertz
22.02.2023

Here for dinner. I arrived on time, should be ready and the order was put on the oven. Then I waited that the man tried to give me only the pizza I asked about the wings or bread sticks. Then they gave me no sauces for which I paid. I'm totally disappointed and angry. The food was disgusting, the vegetables on the pizza were hard and the pizza itself was undercooked. Fearable experience and in the north this was one of my favorite places. That's a shame.

kristoffer-sanford
22.02.2023

I stopped by this restaurant to fill up on gas but was disappointed to find out that they do not accept cards. I find it inconvenient and unacceptable that they are open for business without this option. I refuse to pay an ATM fee that only benefits them. I will be taking my business elsewhere and will make sure to avoid this gas station in the future. It is absolutely absurd that they do not accept cards.

teagan-conn-1
22.02.2023

I called after I received this pizza spent 36 dollars the manager told me I needed to call Doordash mind you I ordered through the caseys app he says there's nothing they can do my bank statement clearly says caseys general store purchase save yourself some time if your thinking of making a purchase from this establishment

rippin-jamarcus
22.02.2023

It is evident that they are understaffed, but the employees handle it exceptionally well. I would like to commend the employees working on 11/14/21 around 9PM for their great work. The pizza and subs are consistently delicious and reasonably priced!

kathlyn18
22.02.2023

I have to start by saying usually I love Casey 's, their pizzas are great and made in house. So I figured I 'm going to need a sub on my way back home why not try Casey 's? Bad choice, the lady who was making them was super slow. Not a deal breaker, but it was poorly assembled. I asked for more veggies and didn 't get much more. I was charged about $10 per meal deal with chips and a drink. The lady even messed up our order, we asked for spicy mayo and got spicy mustard, how do you mix that up? On the way home, set ourselves up with a half of the sandwich and realize the mistake. Then just tried them, super dry. Pretty much like eating sand and I had the extra bonus of a piece of plastic in it. Really disappointing experience, if you want a sandwich go to anywhere else.

Sirved

Last update : 11.07.2025

3.2 ★ from 15 reviews
caulier-lancaster-ca
11.07.2025

I?m only giving this Casey?s a 5 star because of 2 employees. The night time cashier that has no teeth and came from the Casey?s on linden is by far the absolute best Casey?s worker I have ever met. Back on Casey?s he refilled my gas tank for free because Iran out of cash with no questions and didn?t even ask me to pay him back. Tonight he gave me a quarter because I?m broke andcouldn?t pay for my chips. This guy is the real deal. When it comes to customer service this guys is hands down the best. Nexttime I?m over there I need to ask for his name. I?ve had a couple conversations with him and he?s great. He said he lives overby the US coliseum. I feel bad he?s wasting all of his potential at Casey?s he need to find a job for at least 27 an hour.That?s how great he is.

jean-claude-angri-do
11.07.2025

Came into the store at noon on Sunday and their credit card machines don?t work. Not to mention their pizza is Gross and disgusting. It had some sort of weird creaminess to it and was just gross. I ended up throwing it out of the door on thehighway. It?s disgusting. They can?t even take credit cards but the girl kept asking me if I had EBT. Gave me creepyvibes. Never again. Filthy and rundown and had tons of flies everywhere.

matt-beerup
11.07.2025

Thought I would try something new, should 've known better. Ordered online and waited over 90 mins for a confirmation email that never came. Called to cancel order and nobody answered. Will stick with Little Caesars from now on.

kristen-woods-horse2
11.07.2025

Went there for dinner. I arrived at time was supposed to be ready and the order was just being placed on oven. Then I waited the man tried to hand me just the pizza I had ask what about the wings or bread sticks. Then got those they did not give me anysauces I paid for.Got home to be totally disappointed and mad. The food was disgusting, the veggies on the pizza was hard andthe pizza itself was undercooked. Horrible experience and up north this was one of my favorite places. This is a shame.

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