KFC - Norfolk

The other nite I order 2pc combo breast and wing extra crispy and whoever was on that evening did a awesome job preparing my meal it was so goood!!! It was frie... read more The other nite I order 2pc combo breast and wing extra crispy and whoever was on that evening did a awesome job preparing my meal it was so goood!!! It was fried perfectly fried and I Can cook

I've had problems trying to get chicken in the drive-thru and getting excuses on how long it'll take. Happened about 3x's. It was so bad that I'd complained and... read more I've had problems trying to get chicken in the drive-thru and getting excuses on how long it'll take. Happened about 3x's. It was so bad that I'd complained and KFC sent me a gift card. I'd tried to use this gift card at that very location and still gotthe same excuse. So I'd left. I don't ever plan to get chicken from that location anymore.

Ok once again these idiots sent me a drink with barely any ice in a sweet tea and NO straw and I gave them several chances past two weeks and they constantly li... read more Ok once again these idiots sent me a drink with barely any ice in a sweet tea and NO straw and I gave them several chances past two weeks and they constantly lie about them messing up UBER EATS orders and we pay way more for our food then the averagecustomer. I swear that Manager NEVER answers store phone I reported them two days ago and they are the only option for Ubereats instead of the other locations so done with them and pot pie was OLD yuck. I suggest driving to Virginia beach to getbetter food and service. UPDATE: they did make a effort and sent me 5.00 off so I ordered it again on 9/12/2022 and it was muchbetter please stop making your sweet tea too sweet and preparing cold drinks before the Uber driver gets there the ice meltsfast drinks tasted horrible. I have ordered here over 9x in two weeks UPDATE : I want to say today is Sunday and I was able totalk to the Manager and explain how I would like my food and drinks . I must say Finally everything was done right the food wasdelicious but please work on wait times. I ordered at 5:30 pm and it arrived around 6:55 pm for two pot pies and two drinks.

It took them 15 minutes to finish 3 sandwiches through the driveway, then they said we will serve you at the parking lot, nobody showed up until I walked in to... read more It took them 15 minutes to finish 3 sandwiches through the driveway, then they said we will serve you at the parking lot, nobody showed up until I walked in to wait 10 more minutes.

I'm the girl that orders the #5 unsauce all flats... And I walked up to the counter and Anthony (who I found out later was the general manager!! Was like, welco... read more I'm the girl that orders the #5 unsauce all flats... And I walked up to the counter and Anthony (who I found out later was the general manager!! Was like, welcome back, wings? I'm dropping new ones right now At this point,I haven't said anything..but he remembered me AND my order! I had a big smile and said yes, thank you! Then when I go to check out... Tynijah said hi,all flats right? And I still haven't really said anything but she ALSO remembered me and what kind of wings I order!! The twoemployees didn't even have an exchange between each other and they both knew me from separate occasions. Wow. I'm veryimpressed with this team. It's a Thursday night and their customer service was awesome :