Panera Bread - Norcross

Placed an online order and came for pickup. Was early morning so there wasn't a wait. Service was friendly and my order was ready fresh. The bagels are a bit la... read more Placed an online order and came for pickup. Was early morning so there wasn't a wait. Service was friendly and my order was ready fresh. The bagels are a bit larger than expected and quite delicious. So was their Brioche breakfast sandwich. Interior and exterior was clean and well kept, great job! A bit tricky to drive out of from the dip on the sidewalk, but was a great visit. I'll be coming again.

Pretty inefficient. When you place an order for rapid pickup through the app, they mark it as ready, but when you get there the shelf is empty. You have to wait... read more Pretty inefficient. When you place an order for rapid pickup through the app, they mark it as ready, but when you get there the shelf is empty. You have to wait in line which can take 5-10 minutes, explain that you placed an order through the app to the cashier and then they will get you your coffee cup. They 've also run out of coffee by 8 am numerous times and are slow to refill the tanks. This isn 't a one off... It 's happened to me every day for the past 4 weeks with the unlimited sip club.

I have always enjoyed my meals at Panera but talk about ridiculous pricing. I had lunch there today and ordered my standard half sandwich and half salad. I used... read more I have always enjoyed my meals at Panera but talk about ridiculous pricing. I had lunch there today and ordered my standard half sandwich and half salad. I used to pay about $13 with a drink. Today it was over $17 for a half of sandwich which was mostly bread and a small salad with 2 oz of chicken. Come on, lets not use supply chain issues for a 25% increase in cost. It was tasty but not $17 tasty.

Only coming for drinks now. If there's a need to give me burnt soup and an old salad, you should really think if anyone is okay eating something that could poss... read more Only coming for drinks now. If there's a need to give me burnt soup and an old salad, you should really think if anyone is okay eating something that could possibly be expired/bad. Probably would've noticed the mediocre preparation if I didn't have a to-goorder, but they have too much leeway with rapid pickup.

Pretty inefficient. When you place an order for rapid pickup through the app, they mark it as ready, but when you get there the shelf is empty. You have to wait... read more Pretty inefficient. When you place an order for rapid pickup through the app, they mark it as ready, but when you get there the shelf is empty. You have to wait in line which can take 5-10 minutes, explain that you placed an order through the app tothe cashier and then they will get you your coffee cup. They 've also run out of coffee by 8 am numerous times and are slow torefill the tanks. This isn 't a one off... It 's happened to me every day for the past 4 weeks with the unlimited sip club.