Wingstop - Niles

The wings are fantastic. There is a great special on wings every Tuesday and Thursday. read more The wings are fantastic. There is a great special on wings every Tuesday and Thursday.

I went to get voodoo fries but instead received burned, refried, stale-tasting fries. This has happened more than once, and it's very unappetizing. It's concern... read more I went to get voodoo fries but instead received burned, refried, stale-tasting fries. This has happened more than once, and it's very unappetizing. It's concerning that they wouldn't eat it themselves but served it to customers.

Ordered delivery, however when the status of the order changed to delivered but the food was no where to be found, we had to call the store.When I explained tha... read more Ordered delivery, however when the status of the order changed to delivered but the food was no where to be found, we had to call the store.When I explained that our order was not delivered, they told us we had to call door dash. No where did it say they were delivering through door dash nor did it have any information where to call door dash. Customer service was horrible and the bank had to reverse the transaction.Way to lose customers…

Consistently good wings at this location and good service. Been coming here since it opened 8 or so years ago. read more Consistently good wings at this location and good service. Been coming here since it opened 8 or so years ago.

I will never return! The staff and manager were terrible. The customer service was awful. They messed up our order, charged us, gave the food to another custome... read more I will never return! The staff and manager were terrible. The customer service was awful. They messed up our order, charged us, gave the food to another customer, and then blamed us for the mistake. They didn't offer a refund or make any effort to resolve the situation. It was my daughter's money, and she worked hard for it.