Noodles And Company - Niles

So I'm going to start off by saying that noodles& company is actually pretty good and I enjoy their food. It's never too much or too little. It's actually a nice serving. Now I'm giving it one less star because when I went in there I saw an item on the menu that I went to order and then was told I couldn't unless I was some member of some noodles& company group. I know this sounds weird but I literally went to order it and I was told I couldn't and it would be out in 2 weeks. But if I was this member of whatever noodles cult they're talking about I could have gotten it then. So, one less star for that otherwise reasonably good food.

There is nothing special about the food, but it is decent. The portions are small no matter if you get a large or small bowl, so keep that in mind.

This is the WORST noodles location! Every time we go here instead of old orchard we regret it. This is the third time we've gotten mac and cheese with excess liquid and cheese barely melted on top. We live 5 minutes away and it is almost cold when we get home and open it. Go back to have it remade and it takes 15 minutes for them to remake it instead of taking care of their mistake promptly. Time to call corporate. Old orchard location is perfect every time I recommend going there instead.

Food is good here but the atmosphere is TERRIBLE. The music is ALWAYS loud EVERY time I'm here, and asking the staff to turn it down does no good. Don't plan on dining in here! Get it to GO.Edit: I just measured the sound level in the restaurant. At 3:50 pm the max decibels was 75! Average was 65 db. NOT conducive to dining whatsoever.

Ok I have to say I love noodles and company but the one in niles as horrible the food was bad the guy that took ate order was rude took home 10 min just to come to take r order I will never be coming to this one