Dunkin' - Niles

The year is 2003. You walk into a sketchy hotel on the wrong side of town to find a bathroom. The air is hazy and full of the stale cigarette smoke from the dec... read more The year is 2003. You walk into a sketchy hotel on the wrong side of town to find a bathroom. The air is hazy and full of the stale cigarette smoke from the decade before. “Seven Nation Army” by The White Stripes seeps out from the boom box in the corner. You can barely make out the circular pattern in the faded carpet beneath your feet as you walk carefully over to the receptionist counter. You take in your surroundings. The only other person in the lobby is an older gentleman slouched in a chair in the corner, his hat pulled over his face. You assume he’s asleep. You ring the bell. A young woman emerges from the back room. Her low rise jeans and sequined camo bandana top catch you off guard. She stares at you without a word, popping her chewing gum.“I was hoping to use your bathroom.”She rolls her eyes and pulls a ruler out of the desk. The key swings from the end. She hands it over to you.“Thank you.”She ignores you, staring out the window and into the distance.You turn around trying to locate the bathroom. You can barely make out the male and female symbols next to a scratched up wooden door. You make your way over. A smell catches you off guard. It’s coming from the small coffee maker in the corner next to the restroom. You approach trying to unravel the mystery behind the offensive odor. The nearly black liquid inside of the pot is more viscous than you ever thought possible. There’s something floating there on top. It’s a cigarette butt. You wince and proceed to the restroom. On your way out you notice a woman walk in with a familiar brown visor. An emblem on the top reads “DD”. She strolls over to the coffee pot beside you and pours the contents into a thermos, cigarette butt and all. The pot sizzles as it’s placed back onto the warmer. She smiles at me and turns away. She’s gone just as quickly as she had arrived. You ponder on what you just witnessed as you return the ruler to the reception desk. The receptionist is no where to be found. Maybe you imagined her. You’re not sure. This is a strange place. You leave hoping never to return.Years later as you are running late to your 9-5 office job you stop for a large iced coffee to help get you through the monotonous grind of daily living. As you take your first sip you are instantly transported back to the sketchy motel lobby. The coffee pot in your hands.You had never left.

Always clean busy and fast! Always restocked on fresh ? coffee hot and fresh orders always right! Staffs friendly and efficient read more Always clean busy and fast! Always restocked on fresh ? coffee hot and fresh orders always right! Staffs friendly and efficient

The experience largely hinges on whether the staff is more knowledgeable than a speed bump. However, a special mention goes to the bakers; their doughnuts are c... read more The experience largely hinges on whether the staff is more knowledgeable than a speed bump. However, a special mention goes to the bakers; their doughnuts are consistently delicious. The quality of the drinks can be hit or miss, depending on the employees.

I always visit this Dunkin’, but tonight was terrible. I usually order online because it’s easier and much faster. When I got to the drive-thru speaker and said... read more I always visit this Dunkin’, but tonight was terrible. I usually order online because it’s easier and much faster. When I got to the drive-thru speaker and said I had a mobile order, the worker interrupted me. Then, when I pulled up to the window, I received the nastiest iced lattes—they actually tasted like iced coffee. If you plan to go here, do it before noon because the afternoon and late-night staff are very lazy and just want you out of their way.

I’m honestly baffled that the employees at Dunkin' thought this “hot chocolate” was acceptable to serve. It was basically just hot water with whipped cream on t... read more I’m honestly baffled that the employees at Dunkin' thought this “hot chocolate” was acceptable to serve. It was basically just hot water with whipped cream on top. Absolutely ridiculous, especially considering the rest of the menu offers so much more.