Chipotle Mexican Grill - Niles

If i could give this chipotle a zero I would. Not ONE of the five servers where nice whatsoever. Each had an attitude of their own, no eye contact and no respec... read more If i could give this chipotle a zero I would. Not ONE of the five servers where nice whatsoever. Each had an attitude of their own, no eye contact and no respect. They also pour the food like it's coming out of their paychecks, so when you ask for more don't expect any. Would definitely not recommend this location for the sole propose of the poor costumer service.

Always liked going here. Food always good and available even when I come on Saturday lunch. Workers generally polite. Leaving 1 star though due to the restroom... read more Always liked going here. Food always good and available even when I come on Saturday lunch. Workers generally polite. Leaving 1 star though due to the restroom I visited for first time. Not sure this is true of all Chipotle's, but here, the women and men share. It was hideous and gross looking across at a urinal filled with p*bic hair. I left and will never go back. I was tempted to take a photo, but no reason to disgust everyone else. I've completely lost my appetite for all Chipotle's until they get rid of gross shared bathrooms!

I ordered a double chicken burrito bowl with fajita vegetables through Uber Eats, but the main component was mostly brown rice. I definitely did not order a ric... read more I ordered a double chicken burrito bowl with fajita vegetables through Uber Eats, but the main component was mostly brown rice. I definitely did not order a rice bowl. There were very few fajita vegetables, and I received regular chicken instead of the double portion I requested. Chipotle partners with Uber, allowing customers to specify whether they want items added lightly or heavily. It’s disappointing that my bowl was filled predominantly with rice. It should be labeled a rice bowl! I'm really frustrated by this experience. It’s ridiculous that an employee would create a rice bowl when the customer isn’t present to clarify their order.

Wow. I have not been here in years. This bowl was awesome and delicious and tasty . Definitely coming back read more Wow. I have not been here in years. This bowl was awesome and delicious and tasty . Definitely coming back

Spent $24.70 for burritos the size of my pointer finger and middle finger. Have you ever seen such tiny burritos? When I complained, the manager told me, it was... read more Spent $24.70 for burritos the size of my pointer finger and middle finger. Have you ever seen such tiny burritos? When I complained, the manager told me, it was how they fold their burritos and that all Chipotle locations make burritos that small. Another sweet customer then chimed in that those burritos were tiny. She then changed her tune saying that I should have gotten more toppings and that jut getting rice, beans, meat, 2 salsas, sour cream, cheese, and lettuce wouldn 't fill a burrito. WHAT!??!?!?!?!? When I told her she needs to remake them, she crumpled my receipt and threw the burritos into the trash aggressively. She then remade the burritos trying to teach me. She was rolling the re-made burritos so rough, she even tore both burritos. They were both the size of my pointer fingers this time. I wanted her to fix it again but just didn 't have the time. It was honestly disgusting behavior. This location is awful. Do not go here. There are so many better locations. Don 't waste your money here. Btw, I have small hands. My ring size is a 4. So these burritos would have been smaller than a standard man 's palm.