Dunkin' - Feedback

Coffee, Coffee & Tea, Donuts

Reviews

Overall Total Score
3 out of 5
Good | 728 reviews

Was Deb C at Dunkin' a mag?
I absolutely adore the snacking bacon! The bacon, egg, and cheese sandwiches are consistently delicious. The hash browns are perfectly crispy, and the apple fritter is absolutely divine. View all feedback.

What Ottis Hackett dislikes about Dunkin':
Worst Dunkin’ donut location. Period This is half a mile from my house but I literally drive all the way to mystic location to avoid this at night. Worst customer service, worst management. They never have hot food doesn’t matter what time you go. Pathetic View all feedback.

Reviews from various websites

Menu

Last update : 01.08.2022

1.2 ★ from 13 reviews
christine-kris
Christine 01.08.2022 - 18:49

Came here because they were 24 hours. the staff was so rude and seemed disturbed that they had to work. If I had to decide to come back here and starve, I would choose the later.

michelle-rosenberger-1
Michelle 01.08.2022 - 18:49

The worst donuts I've ever had. arrived at this place, waited about 10 minutes to even notice me. they made my coffee wrong. the heavy lady who took my order was disturbed that I was even there while I took, made and gave me my order. very unprofessional and will not give them my hard earned money again. 1 star because I couldn't give them stars

lind-lee
Lee 01.08.2022 - 18:49

Rude and has attitude. almost upset that they had commanded one.

claudie-pollich
Claudie 01.08.2022 - 18:49

Absolutely the worst dunkin in connecticut. slow personal, rude staff that consistently delivers the wrong commands. I never had to wait for for forty minutes for a coffee and don't even do it in a car thru. If they don't have to spare over forty minutes, they don't try to order this dunkin.

mariane-zieme
Mariane 01.08.2022 - 18:49

Shouldn't even be open terrible service and 9 out of 10 if its after 12 they stop serving sandwiches out of laziness they're open 24hr. But only truly serve a couple hours in the am . Worst dd ever!

Dunkin's location has garnered a reputation for subpar service and consistently disappointing food quality. Patrons have expressed frustrations over long wait times, rude staff, and frequent inaccuracies in orders. Many agree that the coffee and donuts often fail to meet expectations, with some even opting to drive farther for better options. In sharp contrast to this negative feedback, a few appreciate certain menu items, such as the snacking bacon and blueberry muffins, highlighting their quality as saving graces. Overall, this Dunkin’ stands as a cautionary tale in customer service and culinary consistency.

Doordash

Last update : 08.03.2024

4.6 ★ from 287 reviews
deb-c-fish4
Deb 08.03.2024 - 10:02

I tried a strawberry coolatta in addition to my usual vanilla bean. Both were delicious and refreshing.

deb-c-bank5966
Deb 08.03.2024 - 10:02

I absolutely adore the snacking bacon! The bacon, egg, and cheese sandwiches are consistently delicious. The hash browns are perfectly crispy, and the apple fritter is absolutely divine.

viola-b-office3115
Viola 08.03.2024 - 10:02

I really enjoyed the drinks and the delivery was incredibly fast - around 15 minutes. I would definitely order from here again.

deb-c-weed0
Deb 08.03.2024 - 10:02

DD made substitutions for some of the muffins I ordered. I was disappointed that they didn't have coffee cake muffins, but the blueberry muffins were exceptional. I'm addicted to the maple snackin bacon.

deb-c-fern00
Deb 08.03.2024 - 10:02

The snack in bacon was a nice addition to the meal, as was the coffee cake muffin.

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3.0 ★ from 140 reviews
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3.0 ★ from 2 reviews
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