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Contribute FeedbackEast Side Mario's in Niagara, located inside the Sheraton, offers convenient kids' menu options and a family-friendly atmosphere. While prices may be a bit high, discounts are available. The food received mixed reviews, with some praising the fantastic flavors and generous portions, while others found it average and overpriced. Service experiences varied, with some highlighting friendly and knowledgeable servers like Chad, while others criticized long wait times and unprofessional behavior. Overall, for a special dining experience in a tourist-heavy area, East Side Mario's provides a convenient option with the potential for outstanding service and delicious meals worth the price.
Note: The East Side Mario website says there are free parking on site. There are no free parking on site - there is no website. There are nearby (a few blocks away) paid parking (or at least people without identification try to extract parking money from you). had to eat there because of the additional time to find the parking lot (or a parking lot for this matter).
Great service, great waiter (Chad) Good food. fast and efficient. Pleasant atmosphere
This was my first time to East Side Mario and my husband first time in your Niagara Falls location. I loved it and my husband said it was better than your Toronto location. We waited to sit awhile as it was a Saturday night, but once inside we were greeted by a single best server I've ever had, seriously. The server name is Chad and we treated so well. He was fast, precise and friendly. He is management material
That was really regrettable. We had so many options to eat in Niagara Falls and it seems we had landed the worst. That was embarrassing...
The staff at this restaurant is always fantastic, especially Sabrina and Cierra who are very pleasant and friendly. The food is good and I never tire of the free unlimited bread and salad. While it may not be 5-star cuisine, it is far from bad and I really enjoy it, I just wish some items were a bit cheaper. The atmosphere is great, creating a cozy environment that is perfect for a date night or family outing. I also love the cool photos on the walls. The restaurant is conveniently located near the Fallsview area and major hotels.