The Mill - Newtownards
The Mill
Description
Despite mixed reviews, La Mon provides a stunning setting for events. While some visitors felt the service was sub-par and amenities lacking, others lauded the staff's friendliness and the quality of food and service. The decor and lighting may need updating, but the live piano music added a charming touch. Complaints about poor service and underwhelming experiences were balanced by positive comments on the delicious food and attentive staff. Overall, La Mon offers a mix of experiences, but the quality of service and food was a highlight for many guests.
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Food and service was fantastic. The restaurant was very busy but the quality of service was great. We were not waiting long on food and waiters always had a smile.
The standard of service was excellent and the food was very good. The staff were very friendly and attentive without being intrusive. The live piano music was a lovely touch and very enjoyable. The only criticism I have is that the general decor and furniture looked tired and dated. The lighting was too bright in the restaurant and this took away from the ambience. In spite of this I would recommend this restaurant because of the food and the great level of service!
The service standard was excellent and eating was very good. the personal was very friendly and attentive, without being intrusive. the live piano music was a nice note and very pleasant. the only criticism I have is that the general decor and the furniture looked tired and dated. the lighting was too bright in the restaurant and this escaped from the ambiente. Nevertheless, I recommend this restaurant because of eating and great service!
Eating and service was fantastic. the restaurant was very busy, but the quality of the service was great. we didn't wait long for food and waiter had always a smile.
While our room was changed to accommodate my friend that was prob the only positive we could say. On arrival we decided to use spa while waiting on our room. The pool was freezing(I do open sea swimming so that's saying something). The jacuzzi steps were very steep extremely hard to master even for myself who is quite fit extremely mobile. My friend unfortunately slipped while getting out hurting her knee no one even came over to assist or see if she was OK.restaurant staff abrupt when ordering evening meal. My meal was could bull the chicken was slightly pink at end both meats were cold. When asked if everything was OK I said no explained why all I got as a response was oh sorry to hear that' perhaps had the person been a little more pleasant I wouldn't have even bothered with writing this. I was so looking forward to this trip as it was a gift from my friend for my birthday. I hated complaining as she had gone to the effort of surprising with this. I will not be staying here again. Had staff been more responsive to our complaints it may have changed my opinion
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