Reviews

Overall Total Score
3.2 out of 5
Good | 2156 reviews

What Reed B likes about Chipotle Mexican Grill:
It wasn't good seeing a ton of bad new reviews. Multiple ppl getting bad portions is no Bueno. But my experience with a mobile order went thru on time around 7pm saturday. What I saw was a room full of ppl working hard. The manager was very personable took time to help me redeem points when I forgot to add them to my bag in app ? View all feedback. What Darrell Rice doesn't like about Chipotle Mexican Grill:
Yesterday, I ordered a burrito through the app for lunch. I arrived on time and waited 30 mins for a burrito I never retrieved. The representative preparing online orders was very distraught and or overwhelmed with his work day and was physically displaying his frustration at his coworkers and the customers. By the shelf in confusion, yet patient, gathered at least ten customers with online orders. I tried to get a r... View all feedback.

Reviews from various websites

Restaurantji
2.3 ★ from 368 reviews
Marshall
18.09.2024 - 17:02

Most inconsistent portion sizes I’ve seen at a chipotle. The guy in front of me order a bowl, and the worker loaded it up. Multiple scoops of everything, the gu...

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Anthony
18.09.2024 - 17:02

The staff was really funny. One of them made a few really funny jokes and they did not skimp on portions.

Kimberly
18.09.2024 - 17:02

This chipotle is better than most. The service was quick and efficient. The restaurant could be cleaner. Overall, we drive further to this Chipotle because the...

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Rita
18.09.2024 - 17:02

Everyday I come here at 1045. Everyday at 1045 they're either not open yet or they'll open and tell you to wait while they get food out on the line. They're nev...

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David
18.09.2024 - 17:02

Ordered through the Chipotle app and the food was on the shelf at the appointed time. I was glad I ordered on the app because there was a line almost to the doo...

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The reviews for the restaurant paint a mixed picture of the dining experience. One customer had a negative experience with a burrito order, encountering long wait times, unhelpful customer service, and ultimately having to order from a different location. Another customer found a sticker in their guacamole, highlighting the need for improved food preparation processes. The steak salad bowl was described as inedible due to tough meat and lack of fresh ingredients. However, some customers praised the restaurant for their efficient service, with one customer specifically highlighting the managers for their hard work and dedication. Overall, while there were some negative experiences, there were also positive interactions and high praise for certain aspects of the restaurant.

Sirved
3.8 ★ from 1 reviews
Rebecca
07.08.2023 - 10:42

I?ve eaten at this chipotle before and the only issue I?ve ever really had is they are a bit frugal when it comes to toppings, but I?ve found that?s the case at...

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Cathy
07.08.2023 - 10:42

Decided to try your ?new gg steak? salad bowl. The steak was dry and so tough, I had to cut it into tiny pieces with a steak knife. It was still unchewable due...

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ANIL
07.08.2023 - 10:42

Hey I got chicken bowl today 10/23/2022 1:45 PM one of the old lady served me she is so crazy she putting all items very less and hot sauce putting more than ch...

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Trustea
07.08.2023 - 10:42

I can't comment on the food or anything since I walked in, got a look at the place and walked out. It looked like they didn't have enough workers at all (defini...

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Tristan
07.08.2023 - 10:42

I want to write a review about the exceptional customer experience I?ve had coming to this chipotle In the past year. I want to give 5???S to the managers (Tay...

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Menu
3.3 ★ from 3 reviews
Isai
26.05.2022 - 20:40

I really love Chipotle, and since I'm from NY there's literally a Chipotle on every block.

Magdalena
28.08.2023 - 00:07

Stopped in late in the evening almost 9ish anyhow placed our order and the food appeared to be old and dried up! We order anyway, we ordered 2 steak Burrito

Emilio
04.02.2018 - 21:11

Food is great! Service is good.

Int Restaurants
3.5 ★ from 1784 reviews
Lateesha
20.08.2023 - 17:34

This might be a long post. Not sure yet! First of all, I haven’t been to Chipotle since last year because the last time I had it, I got sick immediately after e...

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