Gurney's Newport Resort The Lounge Fire Pit

HORRIBLE EXPERIENCE! HORRIBLE SERVICE do NOT go here. I made a reservation for the fire pits a month in advance. They claimed we did not request a fire pit specifically so we could not sit there, even though were wide open. The people we dealt with were EXTREMELY rude, we were never treated like that before in our lives. ZERO STARS disgusting service

Had made a reservation back in August for this past Friday evening, the When I had made the reservation it stated that all reservations were for outside. Great, that’s what I wanted. Reservation was for checked in at about and were told we could be seated right away. We were brought to an indoor table. I had explained to the hostess that when we booked months ago! it stated that all reservations were for outside. She told me that they only seat outside upon request. What?? So we were told that we had to wait for an outdoor table. We didn’t end up getting seated until They had explained that it was their first day of doing indoor dining. Their system was completely messed up. They should’ve contacted everyone that had made a reservation when their was a very specific note saying all reservations were for outdoors. Completely frustrated by the situation, wasted a lot of time for a terrible experience. Will not be visiting here again in the future

Great food! Amazing location and our server was great! Followed Covid guidelines

Very disappointing. Went there and was ignored for minutes after receiving a drink. It was not busy at the time so didn’t understand that. Didn’t order food, had to go find server to ask for the check. Don’t recommend if you aren’t staying at the hotel

The hostess must have been having a bad day because she was crabby.Service was slow