Pizza Hut Newport

I have always enjoyed pizza hut but i dont know if it is under a new manager as the place has drastically dropped in quality and hygiene. We had the buffet, very little choice and there seemed no rush to add more pizzas to the sections. The drink machine was just giving out water instead of soft drinks. The toilets were disgusting and dirty, the bins were over flowing. Really don't know what happened, but this resturant has really dropped down in quality and hygiene.

We called in before going shopping in the nearby retail park. Been visiting this restaurant for several years. It was very busy when we arrived, unusually we had to wait to be seated. We chose the buffet menu choice. A great choice of pizzas which were freshly cooked. Salad bar was running low at first visit but in fairness they'd been very busy, and it was refreshed and refilled during our meal. I ordered a hot drink, tea. As I reached the end of my drink was disgusted to find heavy staining at the bottom of the mug. This wasn't fresh staining, it was old and dried on. That's unacceptable, I wouldn't drink out of a dirty mug at home and don't expect a restaurant to serve me a hot drink in a filthy mug either, they either need to scrub the mugs clean or get rid.

I went today with my friends and 2 of them had the buffet, me and my other friend had the thin crust pepperoni pizza and it came out dripping in grease i thought to myself not to eat it but i didn’t want to wast money, it’s now 1 am (nearly 2) and i’ve been kept up by this sickness i’ve been feeling sick, and have now been sick i would like to make a complaint because this is the only thing i’ve eaten today, do not recommend this place at all, it was vile!!!

Recently visited this branch of pizza hut, service was good and efficient, freshly cooked and hot, had to wait a few minutes to be seated as it was a busy time, no complaints and enjoyed our meal

I used to visit here quite often, but after some disappointing meals stopped coming here. It's got to be at least two years since my last visit. We had been dining at the Harvester opposite a few times recently and discussed making a return visit and we were glad we did. The menu has very recently been changed it still includes many of the favourites with the addition of some new and exciting pizza options, chicken breast with various toppings and even a rack of ribs. We both thoroughly enjoyed our pizzas, the salad bar was well stocked and fresh and at a height easy to use for wheelchair user. But some difficulties negotiating the entrance door (for a wheelchair user), it's not an automatic door, although I am certain that staff would help if aware of problems, also no button to open the door into the toilet area. Fair enough I could ask for help but it's nicer not to have to do this.