Reviews
What ernestr120 doesn't like about Neptune:
Service initially good. However when I complained about the portion size (6 pancakes duck only for three) I was told by the manager more could be supplied at extra cost. I asked the cost and was greeted by a shrug of the shoulders. Main course selection was also frugal and not particularly well prepared. Evening spoiled. Will not visit again, or recommend to my many friends! View all feedback. What PatriciaO668 likes about Neptune:
Early dinner after shopping trip, it must be over 10 years since we ate at Neptune. It is amazing that it is still under the same ownership and it’s no wonder given the service and food served up. A two course meal that left us both satiated and certain to return. View all feedback.
Reviews from various websites
We opted for a la carte rather than 'banquet' style and ordered prawn toast, chili salt squid as starters, followed by chili salt king prawns, Szechuan chicken,...
read moreMy first time here because my regular was closed. Staff were fantastic and the food was great. Easily the best Chinese I’ve had for many a year
Service initially good. However when I complained about the portion size (6 pancakes duck only for three) I was told by the manager more could be supplied at ex...
read moreI'm astounded at the lack of reviews for this restaurant. The service and welcome makes it amazing. We came for an annivesary and on arrival found our table dec...
read moreWe typically choose Neptune as our first option for dining out. The restaurant is good, has a nice ambiance, and the service is friendly. However, our experienc...
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read moreNeptune restaurant offers a diverse menu, that ranges from delectable prawn toast and chili salt squid to average crispy beef and flavorless Szechuan chicken. While some patrons have enjoyed fresh, well-prepared meals and friendly service on special occasions, others have expressed disappointment over pricing and service quality. The ambiance can feel lacking, and the absence of chopsticks and adequate heating for dishes has led to cooling food that sacrifices taste. Despite its history and some loyal customers, Neptune may not be the go-to spot for everyone, especially those seeking a vibrant dining atmosphere and attentive service.