Reviews
What Robert0073 likes about Caffe Ritazza:
Grabbed an iced coffee and had very friendly service from Chloe, Essan and Dominic today. Cafe was clean and would recommend for somewhere to relax before catching a flight. View all feedback. What iaatkinson doesn't like about Caffe Ritazza:
As this is in the airside terminal at Newcastle Airport. Service was quick, but unfortunately they still use disposable cups. I would much prefer non disposable, but I guess its a bit hypocritical to claim the climate while waiting to board a plane. Coffee is fine, prices, given the location, is fine too. View all feedback.
Reviews from various websites
Newcastle Airport – early morning service which may have been the reason for the offhand staff and poor service. Croissant was delicious – but no butter so a bi...
read moreAs this is in the airside terminal at Newcastle Airport. Service was quick, but unfortunately they still use disposable cups. I would much prefer non disposable...
read moreSecond visit to Ritazza. Huruni is a credit to the company. An excellent team spirit and a warm welcome. Great customer skills. Thank you Craig Rose
Five past four on a quiet Tuesday, eating in, but we have to have paper cups because I 'm closing at five mate and I 'll be here till seven if I give you a prop...
read moreWe had breakfast here before a short trip to Belfast consisting of a bacon roll, pain au raisin, flat white coffee and tea. The drinks were ok but the food was...
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read moreAt Newcastle Airport's airside café, experiences vary significantly. While quick service is a highlight, the use of disposable cups raises sustainability concerns. Some patrons enjoyed friendly staff interactions and clean surroundings, sharing positive encounters with attentive employees. However, consistent complaints about poor food quality, including stale pastries and greasy bacon, significantly tarnished the café's reputation. Dirty tables and lackluster service further detracted from the experience, with some staff displaying offhand attitudes. Despite a few commendable moments, many travelers recommend avoiding this café, citing it as one of the worst airport dining experiences they've encountered. Overall, a mixed bag awaits visitors.
We recently enjoyed a delightful coffee while waiting for our flight at this restaurant. The atmosphere is very welcoming and there is plenty of seating availab...
read moreGreat service by this team on a busy July Monday morning. A bit of a que and busy seating area. All staff showed willingness to serve quick and were polite and...
read moreI was greeted by a very polite young man with exceptional customer service skills, who was very helpful and cheery. However, The young lady on the drinks statio...
read moreThank you for the great service and the lovely atmosphere at your cafe. I will definitely visit again. The service was excellent.
Janan served us today! The service was amazing! She is such a lovely person! Keep up the good work!
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