Banyan Newcastle - Newcastle upon Tyne

Great food, great service, staff were lovely, always really nice coming here, love the atmosphere in this bar too. Probably one of my favourite bars in Newcastle

Saturday morning breakfast for three, premises more or less empty so straight to a table. Staff efficient and friendly, no delay in taking drinks order quickly followed by the food order. A Shakshuka ordered which tasted good, very Mexican! A couple of poached eggs on toast and a cooked breakfast washed down with cups of tea. Competitively priced, would return.

Service slow despite lack of clientele, starters came out as and when rather than together, constantly chasing up drinks orders and whole main was missing from our order with no compensating actions to bring the group back onside. Overall a lovely looking g place but let down by staff organisation through front of house and kitchen. Will not be visiting again.

We enjoyed the delicious cocktails and relaxed atmosphere at this restaurant. The service was excellent, and the cocktail specials were a great value. We have dined here multiple times and especially enjoyed the Sunday lunch.

We decided to go for a spot of lunch on a Sat afternoon after looking at various restaurants in the town centre. We were taken to a booth and placed an order for food we were seated at 13.50 and at 1400 a staff member came across to say that the booth was booked for someone else at 1500 and she needed vacated by 1450 and bill paid! I asked why this was not mentioned to us when we first came in etc as she was the one that greeted us and showed us to the table I then spoke to the Manager who was standing greeting people and explained the situation his response well an hour is plenty of time to order and eat food! I pointed out this was unacceptable and there was no apology or understanding. The food came out at 1420 and we had to rush eating as at 1445 the staff starting hanging around close to us to want to clear the table! Nothing like pressure! Awful experience and defo won't be going back customer service was zero percent and needless to say no tip was left even though it was not the waiting staffs fault avoid at all costs much better places to go for food we were made to feel like an inconvenience and I wish we had left without eating there was not even a gesture of goodwill given of free drinks which would have helped the situation just want your money and then out the door!!!