Reviews
What Gabriel Lutea likes about Caffe Nero:
Good quality coffee. Staff are helpful but busy periods could see them a bit flustered and making small errors for orders. Setting is great and radiates comfort and ease with all the leather chairs, but the lack of a counter or station to put your used mugs/plates/cutlery means some tables are left to be cleaned adding strain to staff workload. View all feedback. What shar0nd1961 doesn't like about Caffe Nero:
I recently stopped by for coffee at this restaurant and was served by a friendly Asian lady. The coffee was excellent, and the service was great. There were two servers working at around 11:30am, including a gothic-looking girl who served someone behind me. I noticed an older gentleman who was struggling with mobility and asked if I could help him. He expressed his gratitude and mentioned he would be lodging a compla... View all feedback.
Reviews from various websites
Really nice coffee shop. Very welcoming staff and calm atmosphere
I nipped in for a coffee whilst my car was being fixed. Good atmosphere inside and the coffee was good.
The only cafe Nero experience out of 200 visits nationwide that doesn't award stamps for own cup or when using the Meerkat app. Staff's ability to be courteous...
read moreRegularly visit Cafe Nero Newcastle whenever we go Newcastle for Pokemon GO. Great spot to relax, drink coffee and grab some mons.
Nice cosy place, good variety of food, but the advantage for us is that it is one of the few places we can take our dog in. When the weather is good, it is plea...
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read moreI recently stopped by for coffee at this restaurant and was served by a friendly Asian lady. The coffee was excellent, and the service was great. There were two...
read moreThe coffee was excellent as usual, but the decor and furniture desperately need to be updated. It was quite disappointing to see dirty dishes being removed but...
read moreThe seats are worn and dirty. This large space is being wasted. Trash bins are visible outside the side windows. I enjoy Nero's coffee, but I won't be coming ba...
read moreGreat place to sit and relax, clean and tidy. The staff are friendly and have great banter with the customers. My coffee and chouxnut was delicious.
I rate Nero as the best of the three high street chains. Good coffee. I also like the interior of this one. Good layout. Sadly, the service lets it down. A tad...
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