Dunkin' - Newburyport

Get recurring customers – with excellent customer service! Amber and Chris — amazing. Send over and above with the order!! Worth the trip to Newburyport! Thanks for making our day even better!!!

This dark place has always amazing service when I go and the workers know my order so well I don't even have to tell them bc in one of their regulars! Sue and her at this point make really good coffee and food keep the big work guys! Appreciate all u for everything u do for me and my friends from work!

I came back to Dunks. Your new Iced Oatmilk Latte is excellent! Sugar-free and milk-free, I have added them unsweetened almond or coconut flavor and a few equals and VOILA...... a delicious ice cream coffee that doesn't make me sick afterwards!!! 1000 times better than their regular ice cream with their almond milk (which was watery and often lumpy Thanks to dunks for finally something great for those of us who cannot have sugar or milk!!!! Well... if you can only offer a sugar free Coolatta/slush!!!

It was awful it was supposed to be a turtle iced latte they never put in espresso or chocolate just milk and butter pecan syrup

This has to be one of the worst Dunkin’ Donuts around. My hot macchiato coffee order is never right. Always cold. I’m always hopeful that it will be right at some point. The servers all look miserable, just reaching their hand out the drive thru window for your cash or card, without saying anything. The employees look disheveled and dirty. (I know that’s horrible to say). Hair everywhere, long fingernails with visible nicotine, and dirt underneath them grasping the sipping part of my cup with no gloves on. No thanks you’s, or have a nice day’s. Just hand you your coffee/ food and shut the window.Ugh!