Panda Express - Newberg

#15 - Fast Food - Newberg, #18 - Asiatic - Newberg, Sushi
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Panda Express

Panda Express
2.8 / 5 (863 reviews)

Description

Panda Express has garnered a reputation for inconsistency, leaving many patrons frustrated with their dining experiences. Common complaints include frequent shortages of popular menu items, leading to orders being partially fulfilled. Customers have reported long wait times, particularly during busy hours, only to find that their selections are unavailable. Furthermore, inaccuracies in orders seem to be a persistent issue, with missing items and incorrect substitutions adding to the dissatisfaction. Despite the craving for comfort food, many find that the restaurant’s reliability leaves much to be desired, prompting a growing sense of disappointment among loyal patrons.

Last update: 17.01.2026 from: Harmony

Feedback

★ 2.8 / 5 from 863 reviews
dustin-sortor
20.02.2025

Let?s do another update again I guess 1/7/2022: stopped in to grab my family dinner typical busy night drive through 6 cars back took over 20 minutes to get through the line (not a huge deal) I order my wife?s food, then I go to order mine and I?m toldthey?re now out of that cause apparently what I got my wife (string bean chicken) was the last of it. Wasn?t offered to wait fornew so apparently just out for the night even though it?s only 6:30pm. Shame on me again I guess for not checking get home andlow and behold missing part of my order. Would waste more in fuel to drive back than what it?s worth. All I can say is DOUBLECHECK YOUR ORDER BEFORE YOU LEAVE THE PARKING LOT! 5 times now orders are messed up. One time I even had a card from corporatefor them messing up my order used it checked my order it was wrong went inside and while they were fixing it and was watchingthem had to stop them from messing it up again. Horrible experience worse than McMinnville location. No teriyaki chicken forthe rest of the night, no string bean chicken for the rest of the night who knows what else when they?re open for another 3.5hours. Drive through and inside packed. Paid for two orders of spring rolls that we never got and dry food. Just all aroundbad.(this review 8 months prior) Update 6 25 2020 cause I?m irritated again with this place. Forgot two of my entrees thistime and something is all over in the bag but not coming from the dishes we ordered. If you look closely you?ll see the springrolls bag was so soaked it tore open. Too far of a drive to go back for missing items but upsets you when your order is notcomplete!

chris-pucci-fish782
20.02.2025

Possibly the worst online ordering process ever. No clear idea how they are filling online orders. Walk in customers come and go. My order waits. Pickup was scheduled, I arrived on time. 30 minutes of waiting, still no order. And to add insult, theycall me and tell me one item is not available. Almost an hour after I placed the order, and 20 minutes past due. Good grief.Never again. So many better experiences elsewhere. 45 minutes past due.... save time order ahead. Good one. FAIL.

adam-guerrero-chef72
20.02.2025

I notice that every time I visit this Panda Express in Newberg, they seem to be out of several entree options, even when there’s no line of customers inside or outside. They typically tell me it’ll be a 7-minute wait, but it always ends up taking 15 minutes or more. I'm really disappointed. Manager, perhaps you should consider contacting the other location to find out how they manage to keep their food in stock?

harmony-smith-1
20.02.2025

The employees at this restaurant are extremely rude and seem to struggle with taking orders. My grandma and I were ordering our food, and I specifically asked for sweet and sour sauce on the side. The lady helping us was very discourteous, but we decided to overlook it. When we got to the window to pick up our order, we tried to communicate with the person there about the missing sauce, but she ignored us. I ended up having to go inside to ask why the sweet and sour sauce wasn’t included, and the lady was once again rude. To be honest, they used to have much better staff in the past; it's been around two years since I've seen employees of similar quality.

rj-b-school022
20.02.2025

Here's a revised version of your restaurant review in English: "My order consisted of half white rice, half chow mein, walnut shrimp, and orange chicken. However, what I received was fried rice, and there was absolutely no walnut shrimp included. It was just an empty space where the shrimp should have been."

FAQ

You can use the WiFi of the establishment at no extra cost.

The place serves you a choice of gluten-free menus.

More information

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