Game Changers - Newark

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Game Changers

Game Changers
3.8 / 5 (1219 reviews)

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Game Changers restaurant has garnered mixed reviews, highlighting a stark decline in service and food quality. Bar manager Jennifer often overlooks customer complaints, dismissing their concerns and enforcing a policy against remaking or replacing items. Patrons have expressed frustration over automatic gratuity charges and inconsistent service, with some staff displaying a lack of attentiveness and professionalism. Despite this, a portion of the clientele still appreciates the venue for its drink offerings and casual ambiance, especially for watching games. Overall, however, many find the experience disappointing and suggest seeking alternatives.

Last update: 17.01.2026 from: Samantha

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★ 3.8 / 5 from 1219 reviews
samantha-greene-2
10.09.2024

Jen the manager was so rude . I don’t think I will be back

dwight-williams-2
10.09.2024

Horrible place !!!!

smiley
10.09.2024

I have been a customer of this place for 5 years, seen lots of staff come and go, this current bunch of staff along with current bar manager Jenn are rude, nasty and changes the rules with every customer, as if it depends on if she/they personally likes the customer. I have heard the manager several times talk to customers about other customers sitting right there at the bar, I have seen the manager Jenn being rude nasty to customers simply because she personally does not like them, I've heard her label customers as problem customers to her staff and other customers sitting at the bar. This kind of behavior should not be allowed, its very unprofessional and it makes customers uncomfortable when the Manager is having issues with simple things, like a box big enough for their left over food to take home, asking for a different glass after drinking their beer so the their beer is in a cold glass, and talking about other customers. I wont list everything because the list of just to long. Game changers use to be a great neighbor bar, the owners are great, the regular customers are good people, the food is top notch for local watering hole, hope things get fixed soon.I myself have had issues with being overcharged or charges on my bill that I did not catch until the next day, myself like others that have left reviews about this same issue have had no luck resolving this issue since the bar manager cant correct it and the owner seems to never be available to resolve issues. Its really dishearten to see a place that once use to have great staff now have the staff they do, to see regular customers stop coming in because of the bar manager is sad, its also sad to witness the the nastiness each time I visit this place. Hopefully the owners see these reviews and corrects the issues before the manager becomes abusive or she crosses the wrong customer.Lately I have struggled with leaving great tips after I witness hearing the nastiness, attitudes and just disrespect from the manager even if its not directed at me, maybe its time to find a different place for a friendly beer since these days this is hard to find at this local place of business.Hope things change soon!

karen-finney-1
10.09.2024

This spot is perfect for hanging out and catching the game. The relaxed atmosphere makes it enjoyable, and the food is quite tasty.

dana-gilman-restaura
10.09.2024

The bar manager, Jennifer, tends to dismiss any issues and will inaccurately portray situations. If you try to discuss a problem, she will accuse you of arguing with her. The quality of food and service has significantly declined, and the restaurant refuses to address improperly prepared items, claiming it’s their new policy not to remake or replace anything, including drinks. Additionally, they automatically add an 18% gratuity to bills at their discretion, regardless of party size. I've noticed that the bar staff seems to impose this on customers they dislike, which is not right. Tipping should always be at the customer's discretion based on the service received, yet Game Changers is stripping that choice away. Overall, this place has become a disappointing experience.

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