Dunkin' - Newark

Coffee, Donuts, Coffee & Tea
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Dunkin'

Dunkin'
3.2 / 5 (308 reviews)

Menu

On this homepage, you will find the complete menu of Dunkin' from Newark. Currently, there are 11 meals and drinks available.

Dunkin Donuts has garnered a reputation for inconsistent service and subpar experiences among its patrons. Several customers have reported frustration over staff training deficiencies, long wait times, and unfulfilled orders. Issues with restroom access, particularly for those with medical conditions, have compounded dissatisfaction, leading to feelings of neglect. While some customers appreciate the restaurant’s convenient location and believe quality has improved, many others express a strong desire for management changes and staff retraining. Overall, the establishment's service inconsistency and lack of attentiveness have overshadowed its potential as a go-to coffee and snack stop.

Last update: 17.01.2026 from: Frank

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★ 3.2 / 5 from 308 reviews

Was Praswin Prakash at Dunkin' a mag?
The Dunkin Donuts on Ogletown Road is a favorite spot of mine, especially for their Chicken salad. I noticed a decline in quality at one point, but it has improved since then. The restaurant offers ample seating and is conveniently located. There are also a few other shops, including a Rite Aid, nearby. View all feedback.

What Paul Pinson dislikes about Dunkin':
I visited Dunkin' near Christiana Hospital and ordered a latte online. However, when I arrived to pick it up, they did not have any espresso to make it with. It seemed like no one was trained to make espresso, which is a short-order item. They should have rejected my order if they couldn't provide it. It seems like they ended up charging me for a latte but only gave me a regular coffee instead. View all feedback.

upaberzs
26.06.2022

The staff assisted me with the self-service kiosk to place my order, which I found very helpful.

mitchell-pink
26.06.2022

I only stopped by for coffee and donuts and experienced the worst customer service ever. I will not be returning to this place. It appears that the staff may not have been properly trained in customer service, and improvements need to be made.

vokuneva-3
26.06.2022

I just left this restaurant. I asked the young lady for a hot caramel latte with extra caramel and no whipped cream. I noticed she went to the register before taking my order, and when she asked me about adding whipped cream for an additional 50 cents, I declined. When she brought my drink, she seemed unhappy about it.

frank-bohenick-4th
16.03.2024

What can I say, it's Dunkin! I love my frozen caramel coffee with extra pump of caramel.

paul-pinson-2
16.03.2024

I visited Dunkin' near Christiana Hospital and ordered a latte online. However, when I arrived to pick it up, they did not have any espresso to make it with. It seemed like no one was trained to make espresso, which is a short-order item. They should have rejected my order if they couldn't provide it. It seems like they ended up charging me for a latte but only gave me a regular coffee instead.

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