Dunkin' - Newark

Although there's often a bit of a wait and the outdoor ordering area could benefit from more regular cleaning, the overall experience is quite positive. The sta... read more Although there's often a bit of a wait and the outdoor ordering area could benefit from more regular cleaning, the overall experience is quite positive. The staff is very friendly and offers excellent customer service.

I received the wrong order two times in a row—I ordered two black coffees, but both times I got something else. We sent them back, and they kindly brought us fo... read more I received the wrong order two times in a row—I ordered two black coffees, but both times I got something else. We sent them back, and they kindly brought us four new coffees, but unfortunately, none of them were black either. To make matters worse, the kitchen was closed for some reason. My recommendation? Go to the one in Harrison, NJ instead.

I recently visited this restaurant to understand why the manager dismissed my sister while she was unwell. The venue is quite small and lacks cleanliness. My si... read more I recently visited this restaurant to understand why the manager dismissed my sister while she was unwell. The venue is quite small and lacks cleanliness. My sister even witnessed a staff member serving a customer food that had fallen on the floor.

The staff at Dunkin' are truly the friendliest donut crew you'll find. Your order is always spot-on, and they have a special talent for brightening your day. read more The staff at Dunkin' are truly the friendliest donut crew you'll find. Your order is always spot-on, and they have a special talent for brightening your day.

Overall, there is usually a bit of a wait, and they could clean the outside area where you pick up your orders a little better. However, the staff is very frien... read more Overall, there is usually a bit of a wait, and they could clean the outside area where you pick up your orders a little better. However, the staff is very friendly and provides excellent customer service.