Reviews - Chipotle Mexican Grill

#12 - Mexican - Newark, Salad, Delivery

Reviews summary

**Restaurant Review: Chipotle's Aedenwood Location**

Chipotle’s Aedenwood location offers a mixed bag of experiences for diners. While some patrons rave about the deliciously generous portions of protein and the friendly efficiency of the newer staff, others express frustration over the management's handling of employee matters and adherence to safety protocols. Reports of rudeness and poor online order management paint a contrasting picture. Additionally, unprofessional behavior from staff regarding mask policies has raised concerns among customers. On the positive side, many guests appreciate the quality of the food, with some noting significant improvements in preparation and taste. Overall, caution is advised when visiting this location.

Overall Total Score
4 out of 5
Impressive | 10803 reviews

Was Debbie Kaur at Chipotle Mexican Grill a mag?

I really enjoyed my chipotle bowl with chicken, and my husband loved his Barbacoa taco. This time, there was a generous amount of meat compared to previous visits, where they usually skimp on the protein. The guy who served us just started working there three days ago, and he did a fantastic job. The staff was friendly overall, and the food was outstanding today. Great job! View all feedback.

What sai Rayapaneni dislikes about Chipotle Mexican Grill:

I worked at Chipotle Mexican Grill for almost three months, and manager Jordan Brown has refused to give me my final paycheck. The restaurant also neglects several important safety protocols, including not properly cleaning cutting boards and mishandling the tongs used for flipping meat off the grill, along with many other obvious safety issues. If you decide to try the menu at this location, I wish you the best of l... View all feedback.

Reviews from various users

Sirved

Last update : 01.07.2025

3.5 ★ from 301 reviews
raymond-hulett
07.02.2024

It seems that the staff at this location possess such advanced knowledge of science and health that they found it acceptable to mock a pregnant woman who simply wanted to order a bean and cheese burrito without a mask—especially since the county lifted the mask mandate just the day before. Interestingly, the restaurant was filled with patrons dining mask-free. If Chipotle decides to enforce a strict policy, that's their choice, even if it contradicts the guidelines of most Health Departments across the country. However, if we're genuinely following the science and adhering to public health directives—most of which now align with nearly every county in the region—then perhaps the staff should be reminded to demonstrate a bit more professionalism. As for me, I don't feel like I'm missing out; I find Chipotle to be as "Mexican" as Taco Bell.

prathyusha-undavalli
07.02.2024

Exercise caution when ordering online. I ended up waiting in the store for 30 minutes beyond my scheduled pickup time because they completely missed my online order. Ordering food in person is definitely much faster.

debbie-kaur
07.02.2024

I really enjoyed my chipotle bowl with chicken, and my husband loved his Barbacoa taco. This time, there was a generous amount of meat compared to previous visits, where they usually skimp on the protein. The guy who served us just started working there three days ago, and he did a fantastic job. The staff was friendly overall, and the food was outstanding today. Great job!

prathyusha-undavalli-1
01.07.2025

Be careful if you are ordering online. I waited in store for 30min after my pick up schedule time.They completely ignored online orders. It’s much faster ordering food in store.

raymond-hulett
01.07.2025

Apparently the workers at this location have such advanced scientific and medical minds as to laugh in the face of pregnant woman who just wanted to order a bean and cheese burrito but didn’t have a mask on—since the county rescinded the mask orderyesterday. Never mind the restaurant full of people eating without masks on. If Chipotle wants to maintain a blanket policy,fine. It’s your right to contradict most Health Department policies across the country. But if we’re following the scienceand abiding by the directives of the people in charge of setting policy—which now matches pretty much every other county inthe area—maybe remind your workers not to be tools. For me personally, no loss. Chipotle is about as “mexican” as TacoBell.

Int Restaurants

Last update : 17.09.2023

4.1 ★ from 2002 reviews
suzanne-682
17.09.2023

We received outstanding customer service, from the person who prepared our order to the charming gentleman at the checkout!

clinton36
17.09.2023

I visited the Aedenwood location for the first time and was impressed by how clean it was and the quality of the food. This time, I tried the chicken bowl with cauliflower rice, and it was delicious. I’ll definitely add more spice next time!

zleffler-farmer9
17.09.2023

The staff at this Chipotle really knows how to do things right! My chicken salad was made exactly the way I wanted it. Thank you so much! They also offer takeout.

clinton36
17.09.2023

Chipotle Mexican Grill offers excellent food that is both flavorful and low in calories. I loved exploring their diverse menu!

Doordash
4.5 ★ from 8500 reviews

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