Chipotle Mexican Grill - Feedback

The staff here are rude, the service is incredibly slow—quite the opposite of the fast-paced Chipotle locations near universities—and they don’t apologize when... read more The staff here are rude, the service is incredibly slow—quite the opposite of the fast-paced Chipotle locations near universities—and they don’t apologize when online orders are messed up. Avoid this location, even if the meal is free.

I worked at Chipotle Mexican Grill for almost three months, and manager Jordan Brown has refused to give me my final paycheck. The restaurant also neglects seve... read more I worked at Chipotle Mexican Grill for almost three months, and manager Jordan Brown has refused to give me my final paycheck. The restaurant also neglects several important safety protocols, including not properly cleaning cutting boards and mishandling the tongs used for flipping meat off the grill, along with many other obvious safety issues. If you decide to try the menu at this location, I wish you the best of luck.

Be careful if you are ordering online. I waited in store for 30min after my pick up schedule time.They completely ignored online orders. It’s much faster orderi... read more Be careful if you are ordering online. I waited in store for 30min after my pick up schedule time.They completely ignored online orders. It’s much faster ordering food in store.

Apparently the workers at this location have such advanced scientific and medical minds as to laugh in the face of pregnant woman who just wanted to order a bea... read more Apparently the workers at this location have such advanced scientific and medical minds as to laugh in the face of pregnant woman who just wanted to order a bean and cheese burrito but didn’t have a mask on—since the county rescinded the mask orderyesterday. Never mind the restaurant full of people eating without masks on. If Chipotle wants to maintain a blanket policy,fine. It’s your right to contradict most Health Department policies across the country. But if we’re following the scienceand abiding by the directives of the people in charge of setting policy—which now matches pretty much every other county inthe area—maybe remind your workers not to be tools. For me personally, no loss. Chipotle is about as “mexican” as TacoBell.

It seems that the staff at this location possess such advanced knowledge of science and health that they found it acceptable to mock a pregnant woman who simply... read more It seems that the staff at this location possess such advanced knowledge of science and health that they found it acceptable to mock a pregnant woman who simply wanted to order a bean and cheese burrito without a mask—especially since the county lifted the mask mandate just the day before. Interestingly, the restaurant was filled with patrons dining mask-free. If Chipotle decides to enforce a strict policy, that's their choice, even if it contradicts the guidelines of most Health Departments across the country. However, if we're genuinely following the science and adhering to public health directives—most of which now align with nearly every county in the region—then perhaps the staff should be reminded to demonstrate a bit more professionalism. As for me, I don't feel like I'm missing out; I find Chipotle to be as "Mexican" as Taco Bell.

Chipotle Mexican Grill offers excellent food that is both flavorful and low in calories. I loved exploring their diverse menu! read more Chipotle Mexican Grill offers excellent food that is both flavorful and low in calories. I loved exploring their diverse menu!

We received outstanding customer service, from the person who prepared our order to the charming gentleman at the checkout! read more We received outstanding customer service, from the person who prepared our order to the charming gentleman at the checkout!

I visited the Aedenwood location for the first time and was impressed by how clean it was and the quality of the food. This time, I tried the chicken bowl with... read more I visited the Aedenwood location for the first time and was impressed by how clean it was and the quality of the food. This time, I tried the chicken bowl with cauliflower rice, and it was delicious. I’ll definitely add more spice next time!

The staff at this Chipotle really knows how to do things right! My chicken salad was made exactly the way I wanted it. Thank you so much! They also offer takeou... read more The staff at this Chipotle really knows how to do things right! My chicken salad was made exactly the way I wanted it. Thank you so much! They also offer takeout.